Trading Manager

Morrisons; East Hampshire; On-site; GBP 35,000 - 50,000; Full time

Job summary

Morrisons is looking for a Trading Manager to ensure top-notch product availability and customer experience across their stores. This role is crucial for operational success, requiring leadership skills and a passion for exceptional service. Candidates should have experience in fast-paced retail environments, focusing on team management and customer satisfaction.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

Colleague discount for family and friends

26 weeks maternity and adoption leave

Neonatal and fertility leave

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge and best practices.
• Flexibility and adaptability to change, with ability to challenge effectively.

Responsibilities

• Leading the team to ensure the best shopping experience for every customer.
• Planning and organizing promotions or in-store events.
• Collaborating with other store managers to enhance performance.

Skills

Team Management

Communication

Relationship Building

Flexibility

Active Listening

Job description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK through almost 500 stores and an online home delivery service.

Our business primarily focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We are recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to a fantastic customer experience, making this role vital to our success. The Trading Manager's responsibility is to provide the best availability and standards across all departments, ensuring compliance with legal and safety standards.
Reporting into the Store Manager, your responsibilities will include:

• Leading the team to the highest standards to ensure the best shopping experience for every customer
• Planning and organizing current promotions or in-store events
• Listening to and responding to customer feedback and reacting accordingly
• Ensuring market-leading product availability across the store
• Collaborating with other store managers to lead a supportive and performance-driven department
• Managing all people routines, including scheduling, absence, performance, and talent development
• Delivering training to equip the team with the necessary skills and confidence
• Motivating colleagues to work confidently across various departments
• Identifying and developing talent within the department
• Building effective relationships with other operational departments
• Leading colleagues to achieve outstanding performance against targets
• Taking a leadership role within the store
• Planning resources thoroughly

How do we say thank you?
You will play a vital role in our business and have a significant impact on our success. We offer excellent training, ongoing support, a competitive salary, and a superb benefits package.
Interested in more?
Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount shared with family and friends. We also have family-friendly policies like 26 weeks maternity and adoption leave, neonatal, and fertility leave.

You might have shopped in our stores before, but explore our warehouses and colleague canteens through our 360 tour, available here.

About you

Whether you have retail experience, or come from hospitality, service, or travel & tourism, if you’re passionate about delivering exceptional customer service, we want to hear from you.
What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• Ability to build and maintain relationships with key stakeholders
• Flexibility and adaptability to change, with the ability to challenge effectively
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

With over 125 years of experience, we love providing our customers with a unique shopping experience. With just under 500 stores across the UK, our team works together to offer essentials, excellent service, and a vibrant shopping environment. Our customers keep coming back because of our focus on freshness and quality, with more in-store prepared fresh food than any other supermarket. It’s challenging, fast-paced, and rewarding.

At Morrisons, we invest in our colleagues and industry-leading training programs. Many store managers started on the shop floor, gaining experience and supporting colleagues and customers effectively.