Trading Assistant

NATIVO Design; Willenhall; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A leading commercial support company is seeking a Commercial Assistant to optimize sales and buying processes. Responsibilities include data entry, administrative support, and customer communication. Ideal candidates will have strong numeracy and communication skills, proficiency in Microsoft programs, and previous experience in a similar role. This position offers a hybrid work model.

Qualifications

• A high level of numeracy and literacy is essential.
• Working knowledge of Microsoft programs essential.
• Previous experience in a similar role is essential.

Responsibilities

• Support the Commercial team in managing sales and buying processes.
• Ensure accurate data entry and maintain up-to-date records.
• Provide general administrative assistance to the team.

Skills

Numeracy

Literacy

Communication

Organizational Skills

Microsoft Programs

Education

A Level or equivalent

Job description

Location: Hybrid working - based out of our Willenhall (W. Midlands) or Talbot Green (S. Wales) with an element of home working.

Contract type: Permanent

Hours: 40 hours per week

About Us

A.F. Blakemore & Son Ltd is a dynamic, family-owned business with a proud heritage dating back to 1917. As one of the UKs largest privately owned companies, we employ over 5,000 people and generate a turnover of £1.1 billion. Ranked among the UKs top 100 private businesses, were passionate about food, innovation, and service. Our operations span retail, wholesale distribution, foodservice, fresh meat, logistics, and shop fitting.

Purpose of the role

To support the Commercial team in managing and optimising the sales and buying processes within the organisation.

Key Accountabilities

Data Entry and Maintenance

Ensuring accurate data entry for product information, pricing and promotions is as well as maintaining up to date records in the database.

Administrative Support

Providing general administrative assistance to the Commercial team, including the preparation of documents, scheduling meetings and maintaining systems always delivered with a high degree of accuracy.

Supporting the Commercial team in achieving key performance indicators (KPIs).

Communication

Liaising with suppliers regarding delivery schedules, pricing, promotional proposals etc. fostering strong relationships for smoother operations.

To act as the first point of contact for internal and external communications managing phone calls, emails and correspondence effectively.

Customer Support

Assisting with customer enquires (either via the Commercial team, sales team or customer services) relating to orders, product availability pricing and delivery timelines, always ensuring a high level of customer service.

Sales and Process Optimisation

Assisting in the data preparation and the analysis of sales and data performance metrics to identify trends, opportunities and areas for improvement

Generic Responsibilities

Ensure compliance with The Blakemore Way and appropriate levels of the competency framework

Maintain employee and organisational confidentiality in line with the Data Protection Act

Demonstrate commitment to equality and diversity

Comply with Health and Safety responsibilities in line with the Company Health, Safety and Environmental Policy

Comply with all other policy and legal requirements in relation to role

Key Knowledge, Skills, Experience And Qualifications Required

A high level of numeracy and literacy is essential

Working knowledge of Microsoft programs essential

Educated to an A Level standard or equivalent is desirable

Previous Experience In a Similar Role Is Essential

Reliably follows instructions and procedures

Keen and enthusiastic approach to working both in a team and independently

Ability to produce accurate work within agreed timescales

Excellent communication skills and the capacity to build good working relationships with colleagues and customers

Strong organisational and planning skills with an attention to detail

Customer focussed and understands the importance of this to the business

Positive attitude and flexibility in covering other roles in the department

Shows a commitment to ongoing personal development and training, always striving to improve

Demonstrates integrity, a strong work ethic and upholds the company values and principles

You may also have experience in the following roles: Commercial Assistant, Sales Support Assistant, Trading Coordinator, Commercial Coordinator, Business Support Assistant, Sales Administrator, Commercial Administrator, Data Entry Clerk, Customer Service Administrator, Procurement Assistant, etc.

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