Trade & Working Capital-Payments- Client Solutions Senior Associate

J.P. Morgan; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global financial services firm is seeking a Senior Client Solutions Architect Associate to align technology with client needs in Trade & Working Capital. The role involves executing product modifications, engaging with clients, and supporting sales teams to drive innovative solutions. Ideal candidates should have over 3 years of experience in related products and strong communication skills. Competitive salary and benefits offered.

Qualifications

• 3+ years of experience or equivalent expertise working across related products.
• Proficient technical knowledge of product clusters and sales cycles.
• Experience working with clients in a technology field.

Responsibilities

• Executes the configuration and modification of products.
• Develops training and collateral for the Sales team.
• Oversees aggregation and analysis of market data.
• Engages with technical roles on the client team.

Skills

3+ years of experience

Technical knowledge of related products

Experience in a technology field

Excellent verbal and written communication skills

Tools

Excel (macros, pivots, graphs)

PowerPoint applications

Job description

Be the catalyst at the intersection of technology and sales to tailor cutting-edge products that fit client challenges.
As a Senior Client Solutions Architect Associate in Trade & Working Capital – Product Solutions Delivery team, you contribute significantly to a team that innovates and supports the sales process in architecting comprehensive product solutions for clients with complex challenges. Draw on client feedback and support the channeling, modification, and technical design and adaptation of large-scale solutions.

Trade & Working Capital (TWC) is a division of Payments. For more than 200 years, J.P. Morgan has helped clients make trade payments, access liquidity, and manage risk. We connect counterparties with market-leading Core Trade, Supply Chain Finance (SCF), A/R Finance, Inventory Finance, Contract Monetization, and Export Finance solutions. Our institutional strength, practical expertise, comprehensive technology, and unparalleled network enable us to deliver powerful global solutions, when and where our clients need them. Our global product and technology platform, integrated client service model and network of operational centers enable us to deliver a consistent set of services to clients no matter where they are across the world.

Job responsibilities

• Executes the configuration and modification of the firm’s existing products and solutions, often in partnership with Technology, to fit complex client use cases
• Develops training and collateral to support the Sales team
• Oversees the aggregation and analysis of relevant client and market data to support the Solutions team in delivering impactful solutions
• Engages with technical roles on the client team to field and answer product queries
• Work in collaboration with the Product origination teams to structure appropriate facilities in support of ambitious revenue targets
• Manages overall implementation process and booking system set-up to establish facilities in accordance with the facility documents
• Ensures adherence to all transactional control conditions established to minimize operational risk and to be able to identify areas where such risks may develop where transactional controls may need to be developed or adjusted
• Manages facilities in compliance with contractual arrangements including timely and accurate reporting and post close administration
• Produces all necessary metrics for external/internal reporting
• Acts as the focal point for internal stakeholders including Risk Management, Credit, Credit Middle Office, Sales, Product and Operations

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise working across a broad set of related products
• Proficient technical knowledge of the cluster of products and exposure to the sales cycle
• Experience working with clients in a technology field and interfacing with engineers
• Demonstrated prior experience working in a highly matrixed and complex organization
• Ability to work in a global team environment, across multiple disciplines and locations
• Experience supporting the technical design of products or technology applications
• Practical knowledge of the products and understanding/experience of structured transactions; thorough loan agreements understanding
• Managing work flow to ensure timely execution of new deals is important as time to revenue is a key Performance Indicator
• Excellent verbal and written communication skills

Preferred qualifications, capabilities, and skills

• Advanced understanding of Trade preferred
• Ability to demonstrate relevant product and industry experience, with knowledge of corporate finance, corporate credit, regulatory and legal risk
• Proficiency in customized data analytics, advanced working knowledge of Excel (macros, pivots, and graphs) and PowerPoint applications