Trade Waste Assistant

Neath Port Talbot County Borough Council; Wales; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

15.3% employer pension contributions

25 days holiday (32 after 5 years)

Discounted gym membership

Cycle to work scheme

Tusker salary sacrifice

Smart Spend discounts

Job summary

Neath Port Talbot Council is seeking a Trade Waste Assistant to join the Waste Management team. You will support day-to-day administration for trade waste customers by phone, email and in person, and help coordinate collection services.

The role involves visiting trade customers, processing formal agreements, and delivering recycling and refuse equipment. Full training will be provided and a generous benefits package accompanies the post.

Qualifications

• No formal qualifications required; full training provided.
• Experience in Waste Collection Services, Call Centres, Office/Finance Administration roles preferred.
• Proficient IT Skills: Word, Excel and Outlook.

Responsibilities

• Assist with day-to-day administration of the Trade Waste section.
• Handle trade waste enquiries via telephone, email and face-to-face.
• Assist trade waste customers with formal agreements and collection arrangements.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Team player

Numeracy

Literacy

Flexibility

Job description

Details of the job are provided below. Further information is available in the Job Description and Person Specification.

Job details

Job reference REQ06103 Date posted 02/11/2026 Application closing date 27/11/2026 Location Transfer Station Salary £25,614.00 - £26,427.00 per annum Package Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities. Contractual hours 37 Basis Full time Job category/type Streetcare Services, Refuse and Recycle Attachments Trade Waste Assistant Job Description and Person Specification.docx Reasons to work for NPTCBC.pdf

We are currently seeking a suitably experienced and enthusiastic individual to join our team as a Trade Waste Assistant. Working in the Waste Management section you will be part of a team that delivers the trade waste and the council’s household recycling centre services. You will also have the opportunity to help us deliver our front-line services and work with other colleagues on projects that may overlap with our own.

As a Trade Waste Assistant, you will be responsible for assisting with the day to day administration of the Trade Waste section, dealing with the council’s trade waste customers both via the telephone, email and face to face.

Your daily routine will include assisting with trade waste enquiries from the business community and queries regarding the use of the council’s Household Waste Recycling Centres (HWRCs). You will be required to assist trade waste customers complete formal agreements and make arrangement for the collection of Trade Waste and Recycling. The successful candidate will be expected to carry out visits to our trade customers to discuss our services and you will also be required to deliver items of recycling and refuse equipment.

About you:

Do you have:

• Experience of IT skills in Microsoft Word, Excel and Microsoft Outlook.
• Ability to work as part of a team and on own initiative
• Good literacy and numerical skills
• Ability to be flexible in carrying out a range of duties

There are no formal qualifications required for this role, as full training will be provided

We would welcome those with experience in the following roles: Waste Collection Services; Call Centres, Office /Finance Administration roles

About us:

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package witha remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

This post is not subject to a DBS check

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements:

Welsh Language skills are not required when appointed to the post.

Additional Information:

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.