Trade Support Engineer

Huxley Associates; London; On-site; GBP 40,000 - 65,000; Full time

Job summary

A leading company in trading seeks a Trade Support Engineer to provide pivotal support for eMarket systems, particularly in FX and Precious Metals. This role involves ensuring platform performance, facilitating communication between IT and front office teams, and participating in critical testing phases. Candidates must exhibit strong analytical skills and be adept at problem-solving in a dynamic environment.

Qualifications

• Strong background in eMarket systems for FX and Precious Metals.
• Experience with API integrations and trading platforms.
• Ability to work independently and in a team.

Responsibilities

• Provide expert-level support for eMarkets platform.
• Manage configuration for optimal performance.
• Participate in user acceptance testing for eCommerce IT projects.

Skills

Problem-solving

Communication

Analytical skills

Attention to detail

Self-motivated

Tools

Bloomberg

Refinitiv

TT

Ffastfill

Job description

We have a current opportunity for a Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply.

The ideal candidate should have a strong background and experience in eMarket systems at both a technical level and a business level for FX and Precious Metals, possess excellent problem-solving skills, be able to communicate clearly to Front Office users and be able to work in a fast-paced environment.

• Platform & venue configuration: manage and maintain configuration across all supported venues and systems, ensuring optimal performance and compliance with business requirements
• Application support: provide expert-level support for the eMarkets platform, responding quickly to issues and service requests in line with the Banks governance standards
• Business engagement: act as a liaison between IT and front office teams, translating business needs into configuration actions
• Operational resilience: ensure system robustness and contribute to business continuity planning
• Knowledge management:
• create, maintain and update working instructions and documentation
• ensure knowledge capture and transfer is a mandatory and ongoing function of the role
• contribute to a centralised knowledge base to support team learning and operational efficiency
• Testing & change management: participate in functional and user acceptance testing (FAT/UAT) for projects impacting eCommerce IT
• Callout & support expectations: participate in an on-call rotation to support critical issues outside of business hours
• • Good working knowledge of FX and Precious Metals trade processing, trade types, and straight-through processing.
  • Strong knowledge of 3rd party trading and market data platform providers such as Bloomberg, Refinitiv, TT and Ffastfill.
  • Familiarity and experience with API integrations, FIX onboarding and web services.
  • Strong analytical and problem-solving skills with the ability to diagnose and resolve issues.
  • Self-motivated and able to work independently as well as part of a team.
  • Attention to detail and the ability to prioritize tasks in a fast paced environment.

To find out more about Huxley, please visit (url removed)

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales