Trade Support Analyst

JPMorgan Chase & Co.; City of Westminster; On-site; GBP 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in London is seeking a Trade Support Analyst for Credit Derivatives Client Services to ensure accurate trade processing and robust risk controls across the lifecycle.

You will work with sales, operations, technology, and external parties to deliver a reliable client experience, handling inquiries, reconciliations, and process improvements with high attention to detail and collaboration.

Qualifications

• Experience in finance preferred; familiarity with credit derivatives.
• Proficiency with AI-powered analytics, workflow tools is a plus.
• Strong communication and teamwork skills.

Responsibilities

• Book and allocate trades accurately and on time.
• Respond to client queries with timely updates.
• Perform reconciliations to validate positions across systems.
• Investigate settlements/exceptions and drive closure.
• Support operational projects and system enhancements.
• Demonstrate a strong analytical mindset and challenge the status quo.
• Understand process flows and linkages across systems.
• Exhibit excellent written and verbal communication.
• Maintain high attention to detail to reduce financial risk.
• Be flexible, multitask, and manage workload with risk awareness.
• Work well under pressure.
• Proficient in Microsoft Office.
• Collaborate effectively within a team to deliver outcomes.
• Proven ability to work as part of a team.

Skills

Trade support

Credit derivatives

Risk management

Analytical mindset

Tools

Microsoft Office

Excel

Job description

Help clients navigate complex credit derivatives activity with confidence and clarity. You will play a key role in ensuring accurate trade processing and strong risk and control practices across the trade lifecycle. Partnering closely with sales, operations, technology, and external parties, you will help deliver a reliable client experience. This is a hands‑on role for someone who enjoys problem-solving, continuous improvement, and accountability for high‑quality outcomes. As a Trade Support Analyst in Credit Derivatives Client Services, you will provide critical trade lifecycle support for clients trading credit default swap products. You will help ensure trades are accurately captured, reconciled, and progressed through processing milestones, while responding to client and internal queries with a focus on quality, timeliness, and risk awareness. You will collaborate with partners across operations, technology, reference data, external custodians, and client contacts to resolve issues and improve processes.,

• Book and allocate trades accurately and on time to support the trade lifecycle.
• Respond to client queries and provide clear, timely updates through resolution.
• Perform control reconciliations to validate positions and processing accuracy across systems and teams.
• Investigate exceptions raised by settlements and confirmations partners and drive solutions through to closure.
• Support operational projects and ad hoc initiatives, including process enhancements and new system implementations.
• Strong logical and analytical mindset, with the ability to challenge the status quo and think creatively.
• Process flow understanding, including ability to understand process flows and linkages between systems and identify opportunities to improve or streamline processes.
• Excellent written and verbal communication skills.
• Exceptional attention to detail, with a focus on accuracy to reduce financial risk and support strong client relationships.
• Flexible and proactive approach, with the ability to multitask and prioritize workload while maintaining awareness of risk and control issues.
• Ability to work well under pressure.
• Good working knowledge of Microsoft Office applications.
• Proven ability to work effectively as part of a team to deliver successful outcomes.

Preferred qualifications, capabilities and skills

• Previous experience in the finance industry.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
  J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives., J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.