Trade Supplier Apprentice

EDA LEARNING AND DEVELOPMENT LIMITED; Dartford; On-site; GBP 15,000 - 26,000; Full time

Job summary

A leading electrical wholesaler in Dartford is seeking a Trade Supplier Apprentice. You will learn warehouse management and sales skills while ensuring excellent customer service. Participate in a Level 2 Trade Supplier Apprenticeship with clear career progression opportunities. Competitive salary based on age and a work schedule of Monday to Friday with potential weekend shifts.

Qualifications

• Must possess strong communication and problem-solving skills.
• Ability to work in a team and show initiative.
• Physical fitness is required for heavy lifting.

Responsibilities

• Manage stock in and out for external clients.
• Communicate confidently with customers about company operations.
• Ensure customer service exceeds expectations.

Skills

Communication skills

Problem solving skills

Number skills

Team working

Initiative

Physical fitness

Timekeeping

Enthusiasm

Keen to work and study

Education

Completion of Level 2 Trade Supplier Apprenticeship

Job description

Trade Supplier Apprentice required for a leading electrical wholesaler. The candidate will start in the warehouse and learn all the products of warehouse management and then move onto sales counter and sales office. Fantastic career progression opportunity.

A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers. Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.

What is an Electrical Wholesaler? Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.

After full training responsibilities will include:

• Managing stock in and out (to external clients)
• Picking and packing
• Store transfers and stock control
• Completing the paperwork within the office
• Raising quotations
• Trade counter
• Sales calls
• Processing orders
• Administration
• Answering the telephone
• Some heavy lifting will be involved with loading and unloading the vans
• Communicating confidently to internal and external customers about the company and how it operates
• Identifying and communicating with the relevant person if a threat or risk to the business is identified
• Delivering customer service that exceeds customer expectations
• Identifying customer requirements and referring them onwards in an appropriate manner
• Assisting customers in exploring product ranges and alternative and complementary products and services
• Securing a trade sale using appropriate selling techniques, both face to face and on the telephone
• Applying basic merchandising techniques used within the business
• Applying the key principles of selling in a trade supplier environment
• Communicating with customers using various methods and systems appropriate to the situation
• Applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation
• Processing information, to the key standards of data protection, security and intellectual property rights
• Receiving stock, despatching customer orders and processing returns in line with company processes
• Loading/unloading of supplier and contractor vehicles
• Using technology appropriately and efficiently in line with business policy
• Complying with legal requirements to minimise risk and build customer confidence
• Minimising disruption to the business and maintaining the safety and security of people at all time
• Taking appropriate action if a breach of H&S regulations is identified
• Building two-way trust and contribute to working within a team
• Collaborating with colleagues to resolve problems
• Managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence
• Demonstrating effective time management through planning and prioritising own workload
• Identifying own strengths, weaknesses and development needs

Training schedule: Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of Knowledge and competence qualification in Trade Supplier at Level 2 and End-Point Assessment (EPA) - final test and observation.

The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes. Notice of dates is agreed well in advance of a site visit.

Required skills: Communication skills, Problem solving skills, Number skills, Team working, Initiative, Physical fitness, Timekeeping, Enthusiasm, Keen to work and study.

Salary: £15,704 to £25,396.80, depending on your age.

Hours: Monday - Friday, 8.00am - 5.00pm - (with 1 hour for lunch). If over 18 you may wish to join their Saturday rota this will be 1 in every 3rd Saturday but will be paid overtime for these hours. 40 hours a week.

Start date: Friday 10 October 2025. Duration: 1 year 6 months.