Trade Supervisor

Screwfix; Salisbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Salisbury is seeking a Supervisor to engage with trade customers and manage a team at the Sales Counter. You will be responsible for building relationships, driving sales, and inspiring your team to provide excellent service. Ideal candidates should be enthusiastic, people-oriented, and eager to develop their skills. The position offers a competitive salary with various benefits, including annual leave and a pension scheme.

Benefits

Competitive salary

28 days annual leave

Up to 14% pension contribution

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and ongoing development

Qualifications

• Great at building relationships with your customers and your team.
• Driven to learn and build your skill set.
• Genuinely interested in the industry; training will provide necessary knowledge.
• A real people person with infectious enthusiasm.
• Friendly, flexible, reliable, honest, and hard-working.

Responsibilities

• Chat with customers to understand their projects and drive sales.
• Take ownership of your own KPIs including sales and service.
• Guide and coach the team to build a strong store reputation.

Skills

Relationship building

Team leadership

Customer service

Sales-driven

Job description

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You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade, it’s all about relationship building, And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Responsibilities

WHAT’S IT LIKE TO BE A SUPERVISOR?

• Get to know your customers –you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
• Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
• Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of

Qualifications

• Great at building relationships with your customers, as well as your team
• Driven to learn and build your skill set
• Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
• A real people person, and your enthusiasm to always do better is infectious
• Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.