Trade Supervisor

Screwfix Direct Ltd.; Northampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing retailer seeks a Supervisor to lead their Trade Sales Counter in Northampton. You’ll build relationships with customers, manage a team, and drive sales while providing excellent training and support. The role requires strong interpersonal skills, an eagerness to learn, and reliability. Perks include a competitive salary, generous annual leave, a substantial pension contribution, and ongoing professional development.

Benefits

28 days annual leave, increasing with length of service

Award-winning company pension scheme

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Qualifications

• Great at building relationships with customers and team.
• Driven to learn and build skill set.
• Genuinely interested in the industry.

Responsibilities

• Chat with customers to understand their projects and drive sales.
• Take ownership of KPI’s including Sales and account management.
• Guide and coach the team to build a reputation.

Skills

Relationship building

Customer service

Flexibility

Reliability

Job description

Overview

You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade, it’s all about relationship building, And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Responsibilities

WHAT’S IT LIKE TO BE A SUPERVISOR?

• Get to know your customers –you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
• Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
• Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of

Qualifications

YOU ARE…

• Great at building relationships with your customers, as well as your team
• Driven to learn and build your skill set
• Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
• A real people person, and your enthusiasm to always do better is infectious
• Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email [e-mail] for any queries!

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*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]