Trade Store Support - Croydon and surrounding area

AWE; Croydon; On-site; GBP 28,000; Full time

Job summary

Join a leading company as a Trade Store Consultant in Croydon, where you will provide exceptional customer service while managing store operations. This full-time position offers competitive salary and benefits along with opportunities for career growth and development in a collaborative environment.

Benefits

23 days holiday, increasing to 28 with service

Healthcare cash plan

Employee Assistance Programme

Cycle to Work scheme

Career Growth with training opportunities

Qualifications

• Experience in retail, customer service, or warehouse work.
• Excellent communication skills and ability to learn quickly.
• Strong numeracy and literacy skills.

Responsibilities

• Deliver exceptional customer service and expert product knowledge.
• Process orders and manage inventory effectively.
• Engage in promotional events and foster customer relationships.

Skills

Communication

Attention to Detail

IT Proficiency

Numeracy

Literacy

Job description

Trade Store Consultant - Croydon

Location: Croydon
Salary: Competitive £27,998
Contract: Full-Time (37.5 hours/week)

About Us

Würth UK is part of the Würth Group, a market leader in assembly and fastening materials, with a presence in over 80 countries and more than 79,000 employees worldwide. We’re expanding, and we want passionate individuals to join us in driving our success.

What You’ll Do

• Deliver exceptional customer service and be the go-to expert in the store
• Process orders, handle payments, and keep inventory running smoothly
• Assist customers with queries, product demos, and upselling
• Build strong relationships with local customers, gaining their trust and loyalty
• Manage cash, process payments, and conduct register reconciliations
• Engage in promotional events and collaborate on innovative marketing strategies

What We’re Looking For

• Flexibility: A proactive, driven individual with a “can-do” attitude
• Experience: Background in retail, customer service, or warehouse work
• Skills: Excellent communication, attention to detail, and IT proficiency
• Numeracy and literacy: Strong skills in math and English
• A quick learner who thrives in a team environment

Most importantly, you should be passionate about delivering top-tier service and excited to work in a collaborative, customer-first setting.

Why Join Würth?

We offer:

• Holidays: Start with 23 days, increasing to 28 with service
• Benefits: Healthcare cash plan, Employee Assistance Programme, Cycle to Work scheme
• Work-Life Balance:Monday to Friday, no weekends or bank holidays
• Career Growth: Access to comprehensive training and opportunities for development

Apply Now

If you’re ready to make a difference in a dynamic role with a global leader, we want to hear from you. Join us and help shape the future of Würth UK!

Important Information

Please note: Interviews may be conducted while the role is advertised. We reserve the right to close this role if we receive sufficient applicants. Apply early to avoid disappointment.

You may have experience of the following: Trade counter Manager, Branch Manager, Store Operations Manager, Sales and Store Manager, Branch Supervisor Store General Manager, Retail Operations Supervisor, Trade and Distribution Manager, Store Team Leader, and Retail Outlet Manager, Trade Supplier, etc.

REF-222 312