Trade Sales Counter Person

Howdens-95ed4e89; Kirkwall; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Pension plan

Leave allowance

Staff discount

Share scheme

Wellbeing support

Job summary

Howdens Joinery in Kirkwall, Scotland, is seeking a Trade Counter Salesperson to be the first point of contact for trade customers. You’ll understand their needs, explain products and turn conversations into sales while managing your own account base and leads.

In a busy, supportive depot, you’ll hit targets, process orders and quotations, and collaborate with warehouse colleagues to keep the depot running smoothly. We offer a competitive salary, generous holiday, and a wellbeing package.

Qualifications

• Experience in sales, retail or customer service environment.
• Motivated by driving sales and delivering excellent customer service.
• Confident communicator who builds strong customer relationships.
• Team player who contributes to depot performance.

Responsibilities

• Deliver great customer service and handle inquiries with confidence and professionalism.
• Achieve and exceed individual targets while supporting depot performance.
• Sell the full range of products face-to-face and over the phone.
• Generate and follow up on leads to drive sales.
• Process orders, provide pricing and quotations, and manage delivery expectations.
• Support the warehouse when needed to keep the depot running smoothly.

Skills

Sales experience

Customer service

Communication

Team player

Job description

Join the UK’s No1 Trade Kitchen SupplierJoin Howdens as a Trade Counter Salesperson and be the first point of contact for our trade customers, building lasting relationships and making sure every visit counts. If you enjoy talking to customers, understanding their needs and turning conversations into sales, this role puts you right at the centre of the action.You’ll quickly build product knowledge and confidence, allowing you to offer practical advice and sell solutions that help trade customers get the job done. Managing your own account base, leads and new business opportunities, you’ll play a direct role in driving sales and hitting targets. Working as part of a busy, close-knit team, you’ll support each other, share knowledge and keep the depot running smoothly.What we can offer you:Competitive salary, brilliant bonuses and outstanding depot incentivesExcellent pension plan with up to 12% company contributionUp to 32 days annual leave, including bank holidays.Holiday entitlement rises with serviceGenerous staff discount on Howdens productsBuy‑as‑you‑earn share scheme40 hour working weekNo evening, Sunday or Bank Holiday workingVirtual GP access and wellbeing support for you and your familyA strong team culture that genuinely sets us apartWhat we’re looking for:Experience in a sales, retail or customer service environmentMotivated by driving sales and delivering excellent customer serviceAble to adapt quickly and manage a varied, fast paced workloadConfident and friendly communicator who builds strong customer relationshipsAble to clearly explain products and solutions to trade customersTeam player who confidently contributes to the performance of the depotWhat you’ll be doing:Delivering great customer service and handling enquiries with confidence and professionalismAchieving and exceeding individual targets while supporting overall depot performanceSelling the full range of products and services face to face and over the phoneGenerating and following up on leads to drive salesProcessing orders, providing pricing and quotations, and managing delivery expectationsSupporting the warehouse when needed to keep the depot running smoothlyMaintaining a safe and compliant environment in line with health and safety standardsWhat it’s like to work here:We take pride in getting things right first time for our customersEveryone pulls their weight and supports each other as one teamIt’s a busy depot, so we keep things simple, work fast and get the job doneWe all play a part in the depot’s success and share in the team bonusWe build trust by doing what we say we will, every dayHow to apply:If Howdens sounds like the kind of place where you can build and develop your career as a Trade Counter Salesperson, then we are keen to hear from you.About Howdens:Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [e-mail] with the job title and location, and we will be happy to help you.Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.#LI-LO1 #CVL INDKSD #Reed