Telesales Business Developer

Howden Joinery Limited; Prudhoe; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Pension plan with up to 12% company

Up to 32 days annual leave

Staff discount on Howdens products

Share scheme

Depot incentives

Wellbeing support

Job summary

Howdens Joinery is seeking a proactive Business Developer to join our depot team. You will build trade customer relationships, generate leads, and convert conversations into opportunities and sales.

The role focuses on new business and growing spend with existing accounts, using calls and visits to drive activity. You will collaborate with Kitchen Sales Designers and Territory Sales Representatives, work to targets, and contribute to a fast-paced, customer-focused environment.

Qualifications

• Confident communicator with customers on phone and face to face
• Able to build relationships and turn conversations into opportunities
• Commercially minded with a focus on driving sales and adding value
• Self-motivated, positive and proactive
• Organised and reliable, able to manage customer activity and pipelines
• Comfortable meeting call targets and activity levels

Responsibilities

• Call existing trade customers to build long-term relationships and grow business
• Use customer data to spot inactivity and reactivate accounts
• Manage a targeted customer list and achieve daily call activity
• Keep up to date with customer projects to identify value opportunities
• Arrange surveys and appointments for Kitchen Sales Designers
• Promote products, offers and events to keep customers engaged
• Support administration including invoicing and depot tasks
• Collaborate with the depot team to hit targets and deliver great service

Skills

Face-to-face speaking

Relationship building

Sales driven

Self-motivated

Organised

Targeted calling

Job description

Join the UK’s No1 Trade Kitchen Supplier Join Howdens as a Business Developer and play a key role in growing your local depot. We’re looking for someone who enjoys speaking to people face to face and on the phone, building relationships and driving business. You’ll introduce new trade customers to Howdens, stay close to your existing accounts, and spot opportunities to grow spend by understanding what your customers need and what they’re working on. Working as part of a busy, depot team, you’ll support sales activity by generating leads, arranging appointments and keeping the pipeline moving. You’ll work closely with our Kitchen Sales Designers and our Territory Sales Representatives, helping convert conversations into opportunities and opportunities into sales. If you’re confident on the phone, enjoy building rapport, and are motivated by targets and results, you’ll fit right in.

What we can offer you:

• Competitive salary, brilliant bonuses and outstanding depot incentives
• Excellent pension plan with up to 12% company contribution
• Up to 32 days annual leave, including bank holidays. Holiday entitlement rises with service
• Generous staff discount on Howdens products
• Buy‑as‑you‑earn share scheme
• 40 hour working week
• No evening, Sunday or Bank Holiday working
• Virtual GP access and wellbeing support for you and your family
• A strong team culture that genuinely sets us apart

What we’re looking for:

• A confident communicator who is comfortable speaking to customers on the phone and face to face
• Someone who enjoys building relationships and turning conversations into opportunities
• Commercially minded, with a focus on driving sales and adding value
• Self‑motivated, positive and proactive
• Organised and reliable, able to manage customer activity and keep track of pipelines
• Comfortable working to call targets and activity levels
• Experience in telesales, account management or a customer focused role is helpful

What you’ll be doing:

• Calling existing trade customers to build long term relationships and grow future business
• Using customer data to spot inactivity and bring accounts back on track
• Managing a targeted customer list and achieving daily call activity levels
• Keeping up to date with customer projects to identify opportunities to add value and drive repeat business
• Arranging surveys and appointments for our Kitchen Sales Designers
• Promoting products, offers and events to keep customers engaged
• Supporting administration, including invoicing and general depot tasks
• Working closely with the wider team to help the depot hit its targets and deliver great service

What it’s like to work here:

We take pride in getting things right first time for our customers Everyone pulls their weight and supports each other as one team It’s a busy depot, so we keep things simple, work fast and get the job done We all play a part in the depot’s success and share in the team bonus We build trust by doing what we say we will, every day

About Howdens:

Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast‑paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We appreciate your understanding.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.