Trade Sales Consultant, luxury furniture brand (REF 1210)

• Up to £32,000 + bonus
• London

An award-winning luxury brand is looking for a positive and experienced Trade Sales Consultant with a passion for homewares & interiors to join their sales team.

As a key team member of this prestigious brand, you will use your first-class communication and people skills to deliver the best possible service to their trade customers. Working with a range of clients including interior designers and architects, you will provide product suggestions and recommendations and assist them with custom & made-to-order inquiries to maximize sales opportunities.

You will have a genuine desire to develop a career within an iconic interiors business. This is an exciting opportunity to join a leading business that offers a great opportunity for career development and progression.

Key Responsibilities:

• Building and maintaining strong and genuine relationships with potential and existing clients
• Thoroughly understanding clients’ needs and upwardly servicing wherever possible
• Issuing quotes and tracking them to ensure they are progressing and being won in a helpful manner
• Processing sales orders, purchase orders, and invoices accurately
• Ensuring all bespoke orders are processed with attention to detail
• Working collaboratively with the studio’s design team to interpret and project manage custom inquiries and commissions
• Working closely with our roster of makers and workshops to track production
• Being aware of how live orders are progressing throughout the production process
• Working closely with the procurement and delivery team to ensure any special requirements are communicated and actioned
• Taking an active part in client outreach to communicate new launches
• Collaborating to reach monthly and quarterly targets
• Managing ongoing care of the sales database and its record accuracy
• Manning the shop floor

Skills Required:

• Trade sales experience working for a high-end, service-focused brand
• Experience within the furniture industry or working directly with interior designers is a plus
• Some experience of working in a showroom would be ideal
• Articulate and a strong communicator, happy to help and engage in conversations
• Excellent command of written and spoken English, both face-to-face and via phone and email
• Numerate and accurate, with an aptitude for IT and systems; CRM experience is an advantage
• A team player with a positive outlook who works using initiative
• Bright, warm, and proactive individual, happy to assist and adaptable

Diversity & Inclusion: ILMJ values diversity, equality, and inclusion and encourages applicants from all backgrounds and identities.