Trade Marketing Executive

Ocado Retail Ltd; Hatfield; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Join Ocado Retail as a Trade Marketing Executive, where you will lead dynamic campaigns and collaborate across teams to enhance customer engagement. This role focuses on utilizing data-driven insights to execute strategic marketing initiatives, supporting business objectives within a fast-paced e-commerce environment.

Benefits

Private medical insurance

Annual bonus

Hybrid working

26 days holiday plus 8 bank holidays

Gym discounts

Electric vehicle leasing

Qualifications

• In-house strategic trade marketing experience at a leading retailer or e-commerce platform is advantageous.
• Commercial awareness of how seasonal/promotional events impact results.
• Excellent communication skills (verbal, written, interpersonal).

Responsibilities

• Lead campaigns from start to finish, managing smaller campaigns and coordinating with various teams.
• Write strategic customer briefs for seasonal campaigns and measure campaign effectiveness through analysis.
• Support the customer calendar development and assist in planning and managing campaigns.

Skills

Customer Focused

Collaboration

Time Management

Organizational Skills

Communication

Solution Oriented

Job description

Vacancy Name: Trade Marketing Executive

Vacancy No: VN931

Job Type: Permanent

Location: Hatfield (Hybrid working - 3 days in the office)

Working hours per week: 40 hours

Level: Associate

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket. Ocado.com is the only place to shop a full range of M&S food online and hosts the widest online supermarket range in the UK, championing small, independent brands. We are also behind Our Same-Day Grocery Delivery Service.

About the team and the role

Ocado’s marketing strategy is data-driven and customer-centric, focusing on deep insights to inspire and satisfy our customers. Our team manages campaigns across TV, Digital, Social, PR, and Email, emphasizing simplicity, targeting, and personalization to communicate effectively with each customer.

Each team member has distinct responsibilities and autonomy, involving project scoping, campaign planning, creative briefing, KPI measurement, and performance analysis. Our work is fast-paced, constantly evolving, and driven by customer understanding and data.

Purpose of the Trade Marketing Executive role

We seek a Customer Trade Marketing Executive to support our Customer Marketing Plan by collaborating across teams to execute seasonal and promotional campaigns that meet our commercial objectives with a focus on customer empathy and profitability.

What you’ll do

1. Lead campaigns from start to finish. Manage smaller campaigns, coordinating with various teams to meet deadlines.
2. Develop a deep understanding of Ocado’s customer segments. Work with Insights and Trade Marketing teams to incorporate customer insights into strategic briefs.
3. Write strategic customer briefs. Develop briefs for seasonal campaigns, using data to inform strategies and collaborating with creative teams for campaign development across multiple channels.
4. Measure campaign effectiveness. Conduct post-campaign analysis and provide insights and recommendations for future improvements.
5. Support the customer calendar development. Assist in planning future campaigns and managing last-minute reactive campaigns.
6. Support on M&S relationship. Coordinate and contribute to M&S-related campaigns.
7. Build cross-departmental relationships. Collaborate with Marketing, Merchandising, Buying, Insights, Sales, and other channels to deliver integrated campaigns.
8. Stay ahead of marketing trends. Keep updated on latest trends, technologies, and best practices, especially within online grocery and e-commerce.

Who you are

• Customer-focused, ensuring promotions engage and attract customers.
• In-house strategic trade marketing experience at a leading retailer or e-commerce platform is advantageous.
• Commercial awareness of how seasonal/promotional events impact results.
• Effective at collaborating with multiple stakeholders across departments.
• Ability to manage multiple campaigns simultaneously, prioritize, and meet deadlines.
• Excellent communication skills (verbal, written, interpersonal).
• Strong organizational and time management skills.
• Solution-oriented, proactive, and eager to learn and grow.
• Confident in stakeholder collaboration across departments.

What’s in it for you

Join Ocado Retail to experience working at the world’s largest online retailer, with opportunities for growth, and to work with a talented team. Benefits include:

• Health & Wellbeing: Private medical insurance, digital GP, family policies, mental health support, gym discounts, dental insurance, and more.
• Spend & Save: Annual bonus, recognition platform, up to 7% pension contributions, discounts (15% Ocado, 20% M&S), free breakfast, electric vehicle leasing, shuttle bus service.
• Work-Life Balance: Hybrid working, 26 days holiday plus 8 bank holidays, holiday purchase options, work from anywhere, lifestyle breaks.

Our Hiring Process

We value all applications and follow a fair process. Selected candidates will be contacted by our Talent Partners to discuss next steps.

Everyone’s welcome

We are an equal opportunities employer. Reasonable adjustments during recruitment are available upon request.