Trade Counter Supervisor

JR United Kingdom; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading plumbing merchant in East Sussex seeks a Trade Counter Supervisor to provide exceptional customer service and administrative support. The ideal candidate will thrive in a fast-paced environment and have previous experience in a plumbing-related setting. Benefits include a salary of up to £30,000, a generous bonus, and opportunities for career development. The company is known for supportive work culture and excellent staff retention.

Benefits

Generous Bonus

Pension Scheme

23 days holiday

Employee discounts on products and services

Qualifications

• Previous experience in a plumbers' merchant environment is preferred.
• Strong customer service and communication skills.
• Basic knowledge of plumbing and heating products is advantageous.
• Excellent organisational skills and attention to detail.
• A proactive approach and ability to thrive in a fast-paced setting.

Responsibilities

• Provide excellent customer service, assisting customers with product selection.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships to encourage repeat business.
• Promote new products and special offers.
• Handle telephone and email inquiries promptly and professionally.

Skills

Customer service

Communication skills

Attention to detail

Organisational skills

Job description

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Trade Counter Supervisor
Location: East Sussex
Salary: Up to £30,000 (Dependent on Experience) + Generous Bonus
Job Type: Full-time, Permanent (44 hours per week)

Job Overview

We are seeking an enthusiastic and customer-focused individual to join a well-established plumbers merchant team as a Trade Counter Supervisor. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.

Key Responsibilities

• Provide excellent customer service, assisting customers with product selection and inquiries.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships to encourage repeat business.
• Promote new products, special offers, and seasonal promotions.
• Handle telephone and email inquiries promptly and professionally.

Candidate Requirements:

• Previous experience in a plumbers' merchant environment is preferred.
• Strong customer service and communication skills.
• Basic knowledge of plumbing and heating products is advantageous.
• Excellent organisational skills and attention to detail.
• A proactive approach and ability to thrive in a fast-paced setting.
• Generous Bonus
• Opportunities for career development and advancement.
• Supportive and collaborative work environment.
• Pension Scheme and 23 days holiday.
• Employee discounts on products and services.
• Financially secure business with excellent staff retention and reputation.

Interested?

We would love to hear from you! Submit your CV today.

For more information, please call Simon Acres Recruitment