Trade Counter Sales Associate – Roofing & Customer Impact

SIG Plc; Bristol; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days holiday

Pension up to 7.5%

Life insurance

Retail discounts

Cycle to Work

Share incentive

Job summary

SIG Roofing in the UK is looking for a friendly Trade Counter Assistant to deliver first-class customer service at the counter, on the phone and in person. You will be the face of SIG, handling customer orders and providing clear product information in a fast-paced branch.

You will process orders, quote customers, and maximise sales while supporting colleagues in warehousing and with external sales. A dynamic, motivated approach is valued.

Qualifications

• Some experience in the construction industry, ideally have some product and sales knowledge.

Responsibilities

• Engage with customers on the phone, via email, and at the trade counter.
• Accurately processing orders and providing clear, competitive quotes.
• Maximising every sales opportunity, including up-selling and cross-selling.
• Proactively contacting lapsed or prospective customers.
• Maintaining strong relationships with key accounts.
• Collaborating with warehouse and external sales teams to ensure smooth deliveries.
• Actively contributing to a safe, positive working environment.

Skills

Customer service

Sales skills

Communication

Job description

SIG Roofing in the UK is looking for a friendly Trade Counter Assistant to deliver first-class customer service at the counter, on the phone and in person. You will be the face of SIG, handling customer orders and providing clear product information in a fast-paced branch.

You will process orders, quote customers, and maximise sales while supporting colleagues in warehousing and with external sales. A dynamic, motivated approach is valued.