Trade Counter Sales Advisor

Plumbase; Devon and Torbay; Vor Ort; GBP 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive salary + profit share

Full training on products and systems

Real autonomy in running the counter

Opportunity to grow with initiative

Zusammenfassung

Plumbase Plymouth is seeking a proactive Trade Counter Sales Advisor to own the counter, develop relationships with local tradespeople and bring in new business. You’ll quote, process orders and influence pricing and stock decisions with autonomy.

Ideal candidates will have plumbing/heating trade experience, strong sales drive and a hands-on approach across the site. A full UK driving licence is required for this role.

Qualifikationen

• Experience within a plumbing & heating, builders merchant or similar trade environment.
• Confidence dealing with trade customers and building long-term relationships.
• Awareness of margin, pricing and opportunities to grow accounts.
• Proactive approach: calling customers and generating business.
• Strong product awareness or ability to learn quickly.
• Hands-on attitude to be involved in all site areas, not just the counter.
• Hold a full UK driving licence.

Aufgaben

• Serve trade and retail customers on the counter, building relationships that drive repeat business.
• Build quotes, manage orders and take ownership of customer accounts.
• Actively develop new business by engaging local tradespeople and bringing new accounts on board.
• Re-engage dormant and low-spend customers to grow revenue.
• Work closely with the Manager on pricing, stock decisions and supplier relationships.
• Get involved in trade events, customer visits and local outreach to drive sales.
• Maintain strong product knowledge across plumbing and heating to confidently advise customers.
• Support the wider operation including picking, packing and keeping the site running efficiently.

Kenntnisse

Plumbing & heating experience

Trade customer relationships

Commercial mindset

Proactive selling

Product knowledge

Hands-on attitude

UK driving licence

Jobbeschreibung

If you’re expecting a standard Trade Counter role where you stand behind a desk and wait for the next customer, this isn’t it.

At Plumbase Plymouth, our Trade Counter Sales Advisors are right at the centre of how our site performs. Yes, you’ll serve customers, build quotes and manage accounts, but that’s only part of the job.

This role is built around ownership. You’ll be out building relationships with local tradespeople, bringing in new business, reactivating dormant accounts and helping shape how the site grows.

We operate as part of the UK’s largest independent network of plumbing and heating merchants with over 310 sites nationwide. Each site runs with real autonomy, you’re not just following a script or waiting for instructions from head office. You’re making commercial decisions, influencing stock, working with suppliers and getting involved in anything that drives sales and margin.

This is a Trade Counter Sales Advisor role for someone who wants more than just serving customers. If you’ve got the instinct to spot opportunities and the confidence to act on them, you’ll fit in well here.

Key Responsibilities:

• Serve trade and retail customers on the counter, building relationships that drive repeat business
• Build quotes, manage orders and take ownership of customer accounts
• Actively develop new business by engaging local tradespeople and bringing new accounts on board
• Re-engage dormant and low-spend customers to grow revenue
• Work closely with the Manager on pricing, stock decisions and supplier relationships
• Get involved in trade events, customer visits and local outreach to drive sales
• Maintain strong product knowledge across plumbing and heating to confidently advise customers
• Support the wider operation including picking, packing and keeping the site running efficiently

This is a role where you’re expected to think commercially. The better the merchant performs, the more everyone benefits from it.

What We’re Looking For:

This role suits someone who understands that a Trade Counter Sales Advisor can be more than just a counter role.

You might currently be a:

• Sales Assistant within a merchant environment

You’ll likely bring:

• Experience within a plumbing & heating, builders merchant or similar trade environment
• Confidence dealing with trade customers and building long-term relationships
• A commercial mindset. You’re aware of margin, pricing and opportunities to grow accounts
• A proactive approach. You’re comfortable picking up the phone, speaking to customers and generating business
• Strong product awareness or the ability to learn quickly
• A hands-on attitude. You’ll want to be involved in all areas of the site, not just the counter
• A full UK driving licence

What You’ll Get:

• Competitive salary + profit share scheme
• Full training on products and systems
• Real autonomy in how you run the counter and interact with customers
• The chance to grow in a business that rewards initiative, not just tenure