Trade Counter Assistant / Driver
Job Description
Role Details
- Position: Trade Counter Assistant / Driver
- Duration: 6 Months Fixed Term Contract
- Hours: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota
- Salary: £29,080.48 basic salary per year
- Bonus/OTE: Realistic total earning potential of up to £32,680.48 per year
- Benefits: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
- Base: Site Based
About Eurocell
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don't open our branches on Sundays
- Our branches close at 4:30pm during the week, supporting your work/life balance
We offer a FREE Healthcare plan for all our employees. Industry leading induction and training programmes. Excellent opportunities to grow with us, and progress your career. Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
What Our Trade Counter Assistants Do
- Work closely with the Branch Manager and Branch Supervisor in day-to-day branch operations
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading, and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
- Route planning, safe driving, and keeping the company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full
- Ensuring compliance with Health and Safety, company policies, and procedures
- Maintaining excellence in customer service, operational standards, and sales targets
- Supporting sales delivery while developing positive customer relationships
- Assisting with branch operations
- Maintaining branch standards, including warehouse and stock management, front of house cleanliness, and point of sale
Requirements for Our Trade Counter Assistants
- Passion and energy to deliver exceptional customer service and achieve targets
- A customer-focused approach, confident and proactive in engaging with customers
- A commercial mindset to drive sales and maximise margins
- Good organizational skills to prioritize and use initiative
- Confident IT skills, experience with MS Office and industry software like SAP
- A full and valid driving license is essential; FLT license could be a plus
- Previous branch stock take experience is advantageous
- Comfortable working in small teams and independently
- Experience in trade, builders merchant, retail, glazing, or uPVC environments is advantageous
What We Offer Our Trade Counter Assistants
- A very competitive basic salary
- An excellent monthly bonus scheme
- 25 days holiday, plus statutory holidays (usually 33 days total)
- Free Healthcare plan
- Enhanced Maternity and Paternity benefits
- Free Life Assurance (3x your Annual Salary)
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- Comprehensive training including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career