Trade Counter Assistant/Driver

GAP Ltd.; Gloucester; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Christmas shutdown

33 days holiday (inc B/H)

Career development opportunities

Life assurance

Employee discounts

Open-ended bonus

Job summary

GAP Ltd. in Gloucester is hiring a Trade Counter Assistant with driving duties. You will serve trade and retail customers at the counter, process sales, manage stock levels, and assist with deliveries.

The role requires a full UK manual driving licence and strong customer service skills. Applicants should be prepared to work independently and as part of a small team, with good numeracy for cash handling and stock checks.

Qualifications

• Full UK manual driving licence with a maximum of 6 penalty points.
• Experience at trade counter, retail, warehouse or distribution is desirable.
• Strong customer service skills and professional communication.
• Basic numeracy for cash handling and stock counting.
• Ability to work independently and in a small team.

Responsibilities

• Serve trade and retail customers at the counter, process sales and check stock.
• Receive, label and store deliveries; manage inventory and rotate stock.
• Prepare orders and pick lists for collection/delivery.
• Carry out local deliveries/collections using company vehicles; load/unload goods.
• Operate POS systems and process cash, card and account transactions.
• Maintain a clean, safe counter and yard; assist with stock takes and cycle counts.
• Provide phone and email support for inquiries and order tracking.
• Adhere to health and safety policies and vehicle checks before shifts.

Skills

Driving licence Full UK manual

Customer service

Verbal communication

Numeracy

Stock handling

IT systems & POS

Teamwork

Tools

POS software

Stock control software

Job description

Location: Gloucester

Salary: £13.21

Hours: 41 per week

Exciting opportunity alert! We are thrilled to announce a fantastic job opening for a Trade Counter Assistant at our bustling Trade Counter in Gloucester!

If you enjoy staying active and thrive on assisting customers, this role is tailor-made for you!

Key responsibilities - trade counter assistant and driver

• Serve trade and retail customers at the trade counter, including processing sales, providing product advice and checking stock availability.

• Receive and unpack deliveries, label and store stock correctly, and rotate inventory to maintain stock integrity.

• Prepare customer orders and pick lists accurately for collection and delivery.

• Carry out local deliveries and collections safely using company vehicles; load and unload goods and secure loads appropriately.

• Operate point-of-sale (POS) systems and process cash, card and account transactions following company procedures.

• Maintain a clean, safe and organised counter and yard area including basic housekeeping and waste disposal.

• Support stocktakes and regular cycle counts, reporting discrepancies to management.

• Provide phone and email support for customer enquiries, order tracking and basic product specification queries.

• Adhere to health and safety policies, manual handling procedures and vehicle checks before each shift.

Essential skills and experience - trade counter and driving

• Full UK manual driving licence with a no more than 6 points; experience driving vans or light goods vehicles is preferred.

• Previous experience working at a trade counter, in retail, warehouse or distribution is desirable.

• Strong customer service skills with clear verbal communication and a professional manner.

• Basic numeracy skills for handling cash transactions and counting stock.

• Ability to work independently and as part of a small team, prioritising tasks during busy periods.

• Physically fit and able to lift and carry heavy items in line with manual handling guidance.

• Proficient with basic IT systems, email and stock control/POS software.

• Good attention to detail and commitment to delivering accurate orders and paperwork.

• MOST IMPORTANTLY a can-do attitude and a desire to learn!

Working hours, pay and benefits - trade counter assistant role

• Christmas shutdown

• Industry leading salary with open-ended bonus

• 33 days holiday (inc B/H)

• Excellent opportunities to develop and grow your career

• Free life assurance

• Employee discounts

What Our People Say:

“I am really loving my time here at GAP! The business has grown over the past few years and I am looking forward to see where we will be in the next few years. I enjoy everything about my job, the work culture is amazing and there is always somebody there if you ever need anything. I would recommend GAP to anybody in a heartbeat.”

“Since starting at GAP the business has continuously grown which meant the staff have progressed and grown with the company. The owners are great and kept it a family run place to work - no one is just a number.”

“GAP is a fun and inspiring place to work. The business has grown fast over the years so there is a real buzz around the place. Personally, I think if you work hard you will be rewarded, they have always supported me through hard times, it’s like a family not just a work place!”

We are an equal-opportunity employer

Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.