Trade Compliance Systems Manager

Burberry; Greater London; On-site; GBP 70,000 - 120,000; Full time

Job summary

Burberry in London seeks an experienced professional to drive the Customs Strategy and ensure day-to-day compliance with Asian Customs and Duty requirements.

The role collaborates with business stakeholders, data teams and technology specialists to translate requirements into actionable system and reporting solutions, lead process improvements and support technology transformation programmes.

Qualifications

• Experience delivering technology solutions within customs, trade compliance or related regulatory environments.
• Knowledge of SAP platforms, including AFS or S/4HANA, and familiarity with global trade compliance solutions such as MIC or similar systems.
• Proven experience supporting the design, build and implementation of technology transformation programmes.

Responsibilities

• Translate customs and trade compliance requirements into clear, actionable system and reporting solutions.
• Partner with business stakeholders, data teams and technology specialists to design and deliver effective outcomes.
• Lead process analysis and improvement activities, identifying opportunities to enhance ways of working and operational efficiency.
• Facilitate workshops, gather requirements and create documentation that supports successful project delivery.
• Coordinate user acceptance testing activities, supporting prioritisation and resolution of defects to ensure high-quality solutions.
• Deliver training, knowledge transfer and post-implementation support to enable successful adoption of new systems and processes.

Skills

Customs/trade compliance experience

SAP platforms (AFS/S4HANA)

Stakeholder collaboration

Technology transformation programmes

Tools

SAP AFS

SAP S/4HANA

MIC or similar systems

Job description

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Department: FINANCE & OPERATIONS

City: London

Location: GB

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

To assist in the delivery of the Customs Strategy for the Group and ensure day to day compliance with the Asian Customs and Duty requirements.

RESPONSIBILITIES

• Translate customs and trade compliance requirements into clear, actionable system and reporting solutions.
• Partner with business stakeholders, data teams and technology specialists to design and deliver effective outcomes.
• Lead process analysis and improvement activities, identifying opportunities to enhance ways of working and operational efficiency.
• Facilitate workshops, gather requirements and create documentation that supportssuccessful project delivery.
• Coordinate user acceptance testing activities, supporting prioritisation and resolution of defects to ensure high-quality solutions.
• Deliver training, knowledge transfer and post-implementation support to enable successful adoption of new systems and processes.

PERSONAL PROFILE

• Experience delivering technology solutions within customs, trade compliance or related regulatory environments.
• Knowledge of SAP platforms, including AFS or S/4HANA, and familiarity with global trade compliance solutions such as MIC or similar systems.
• Proven experience supporting the design, build and implementation of technology transformation programmes.
• Strong analytical and problem-solving skills, with the ability to simplify complex requirements and translate them into practical solutions.
• Effective communicator who can build trusted relationships with both technical and non-technical stakeholders.
• Collaborative and adaptable approach, with the ability to manage competing priorities while maintaining attention to detail and quality.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

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