Tracking Systems Operator - Basingstoke

Hawk-Eye Innovations; Basingstoke; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading sports technology company in Basingstoke is looking for candidates to operate Goal Line Technology (GLT) systems during live football matches. The role entails system operation, calibration, and data monitoring. Candidates should have a technical background, strong problem-solving skills, and flexibility for working evenings and weekends. The position starts with training during global events and progresses to live operations. This is a great opportunity to work at the intersection of sports and technology.

Qualifications

• Experience in computing, engineering, mathematics, or technology preferred.
• Ability to work in high-pressure environments.
• Punctuality and ability to follow instructions.

Responsibilities

• Operate the GLT system during matches.
• Calibrate the GLT system on match day.
• Monitor GLT live data and deliver graphics.

Skills

Technical grounding

Problem-solving skills

Communication skills

Flexibility for weekends/evenings

Education

Technical-related course

Tools

PC networks understanding

Job description

We are looking for candidates to play a key part in delivering Goal Line Technology (GLT) at our centre in Basingstoke; however, there is scope for successful candidates to be offered further opportunities in delivering Electronic Performance and Tracking Systems (EPTS) and Semi-Automatic Offside (SAO) in elite football competitions. So far, this role has been used for our UEFA delivery; however, we are preparing to expand this delivery out to our Premier League and Championship competitions. Based in the Remote Operations Centre (ROC) at Hawk‑Eye's Head Office in Basingstoke, you'll play a crucial role in operating cutting‑edge technology, liaising with Hawk‑Eye colleagues on the ground across the UK, and a range of external stakeholders, contributing to the excitement of live sports events.

What Does A Typical Day Look Like?

• Operation of the GLT system from the ROC during matches;
• Match Day calibration of the GLT system.
• Monitoring of GLT live data.
• Delivering graphics and virtual replays for GLT and which will be shared with the TV audience worldwide.
• Collaborating with supervisors and on‑site staff to ensure the system is operated appropriately.
• Investigating/troubleshooting software issues as technical support for the on‑site team. The journey will begin with training and testing during global sporting events from January to March, followed by live operations in football matches from April to June. You must be available to contribute and participate in these exposure and training opportunities over the first 6 months. By August 2026 we aim to have a pool of operators ready to deliver GLT across multiple competitions.

This role will have an initial focus on UEFA Football events while you train and gain experience in operating our system. Successful candidates will then be given further exposure during our EPL and EFL operations. A typical shift would start 6 hours before the designated kick‑off time to set up and test technology. The end of the shift is dependent on service, but typically would be 1 or 2 hours after the match has finished.

What Difficulties Might I Face?

Working Hours: Due to the nature of the sports industry, there is often work on weekends and mid‑week evenings, and we are expected to fulfil our roles until the last ball has been hit.

High‑Pressure Situations: Working in a live broadcast environment on a production that is distributed to millions worldwide will bring high levels of pressure.

Key Skills & Qualifications

• A technical grounding
• Strong problem‑solving skills
• A willingness to learn
• Excellent communication skills, punctuality and ability to follow instructions and checklists
• Ability to work flexibly, including weekday evenings and weekends for matches in line with match schedules.
• Live within a commutable distance of the Remote Operating Centre, Basingstoke

Desirable Attributes

• Experience, background or qualification in a technical‑related course such as computing, computer science, engineering, mathematics, science or technology.
• Understanding of PC networks and data collection
• Camera optimisation

At Hawk‑Eye Innovations, we appreciate and value the importance of potential and growth. If you believe that you excel in certain areas and possess the passion and desire to develop further, we encourage you to apply.

Our Core Values

• Innovation: We constantly seek new ways to improve and innovate in the sports entertainment industry.
• Teamwork: We work together, celebrating our successes and learning from our challenges.
• Passion: Our love for sports drives everything we do.