Tracking & Administration Coordinator (Nights)

Arden Personnel; Redditch; On-site; GBP 32,000; Full time

Job summary

A leading logistics operation based in Redditch is seeking a Night Tracking Coordinator. This role involves ensuring the seamless movement of goods, managing communications with drivers and customers, and requires strong organisational and communication skills. Ideal for individuals with logistics experience and a proactive mindset, it's a secure opportunity in a supportive team environment.

Benefits

Secure, long-term opportunity

Supportive team environment

Employee recognition for attention to detail

Qualifications

• Experience in administration or customer service is essential.
• Must be computer literate including MS Office, email, spreadsheets, and databases.
• Logistics or transport experience preferred.

Responsibilities

• Tracking all active shipments to ensure smooth delivery.
• Liaising with drivers, customs, and subcontractors to resolve issues.
• Entering and updating data on internal systems.

Skills

Organisation

Communication

Problem-solving

Proactivity

Attention to detail

Tools

MS Office

Job description

Tracking Coordinator (Nights) | Redditch Permanent | 44 Hours per Week |£31,460 per annum (inclusive of night shift allowance)
Friday to Monday | 7:00 PM – 7:00 AM (1-hour unpaid break)

Initial training (6–8 weeks) completed during day shifts: salary pro rata during this period
Office-based – hybrid working is not available for this role

Arden Personnel is proud to be working on behalf of our client – a respected and fast-growing logistics operation based in Redditch. They’re on the lookout for a confident, capable Night Tracking Administration Coordinator to join their small but mighty night shift team.

If you thrive under pressure, enjoy being the go-to person in a crisis, and love keeping things ticking along smoothly behind the scenes – this role could be your ideal night shift challenge.

What are the duties and responsibilities for thisTracking Coordinator (Nights) role?

Working at the core of a busy logistics operation, your mission is to ensure the seamless movement of goods from A to B – across borders, airspace, and time zones. You’ll be the link between customers, drivers, and carriers, keeping everyone informed and everything on track.

Your responsibilities will include:

• Tracking all active shipments (road and air) to ensure smooth delivery and minimal disruption
• Liaising with drivers, carriers, customs, and subcontractors to resolve issues and keep the wheels turning
• Entering and updating data on the internal systems with accuracy and speed
• Communicating clearly and confidently with customers and internal departments
• Raising quotes, planning transport, and ensuring paperwork is complete (especially for EU movements)
• Closing off jobs with full supporting documentation – think proof of delivery, purchase orders, and more
• Monitoring high-priority freight and escalating any risk to delivery (like line stoppages) swiftly and calmly
• Working alongside 1–2 others on the night shift to keep everything flowing

The kind of person we’re looking for in thisTracking Coordinator (Nights) role

• You’re cool-headed and focused – even when the pressure’s on
• You’re well-organised, reliable, and don’t miss the small stuff
• You’re a clear communicator, both on the phone and over email
• You have a strong sense of ownership and pride in your work
• You’ve got a ‘get it done’ attitude – proactive, practical, and positive
• Ideally, you have logistics or transport experience (UK, EU, or worldwide)
• Previous experience in administration or customer service is essential
• Able to work independently during night shifts with minimal supervision
• Must be computer literate including MS Office, email, spreadsheets and databases
• Second language is an advantage

The schedule for thisTracking Coordinator (Nights) role

• Friday to Monday nights
• 7:00 PM to 7:00 AM each night (1-hour unpaid break)
• Total 44 hours per week
• Initial training is completed on day shifts (Monday–Friday) for 6–8 weeks, working 40 hours/week (paid pro rata)

What’s in it for you?

• £31,460 per annum (inclusive of night shift allowance)
• A secure, long-term opportunity with a business that values consistency and professionalism
• Small, supportive team on the night shift – no chaotic call centres or factory floors here
• A workplace where your attention to detail and calm confidence are genuinely appreciated

Sound like your perfect night shift?

Ready to take the next step. Don’t wait around – apply today or get in touch with Arden Personnel for more information.
Email: [e-mail]
Call: 01789 532220 (Alcester) or 01527 911700 (Redditch)

Arden Personnel – Connecting Talent with Opportunity
We are an equal opportunities employer and welcome applications from all backgrounds. We specialise in recruitment across Administration, Finance, Customer Service, Marketing, Engineering, and beyond