TPA / Property Claims Technician

Exchange Street Executive Search; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

A reputable recruitment agency in Glasgow seeks an experienced Case Manager for their Property TPA Division. The role involves managing Household/HNW, Commercial Property, and Real Estate claims with a keen focus on customer service. The successful candidate will be responsible for detailed report writing and collaboration with various stakeholders to ensure claims are resolved efficiently.

Qualifications

• Experience in handling Household/HNW, Commercial Property, and Real Estate claims.
• Strong customer service skills.
• Ability to write detailed reports.

Responsibilities

• Provide first-class customer service to clients.
• Manage claims proactively to conclusion.
• Write reports for insurers including settlement recommendations.

Job description

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first-class customer service to customers, clients, and colleagues, ensuring that all claims are proactively managed to conclusion and that client-specific service level criteria are met.

The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property, and Real Estate claims through to settlement.

You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims. For all other vacancies, take a look at our website.