TPA / Property Claims Technician

Exchange Street Claims ltd; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the Property sector is seeking a Case Manager in their TPA Division. This role focuses on managing Household, Commercial Property, and Real Estate claims, ensuring exceptional customer service and compliance with service levels. The successful candidate will work closely with field Adjusters and be responsible for claim settlements through detailed reporting and proactive communication with various stakeholders.

Responsibilities

• Provide first-class customer service to customers and clients.
• Manage claims proactively to conclusion while meeting client-specific criteria.
• Write detailed reports for insurers and recommend settlements.

Job description

Our client is looking to recruit a Case Manager within their Property TPA Division.

The role involves providing first-class customer service to customers, clients, and colleagues, ensuring that all claims are proactively managed to conclusion and that client-specific service level criteria are met.

The successful applicant will work closely with a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.

You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, and liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims: 0161 667 0428 / [e-mail].
Job Ref: CD232. For other vacancies, visit our website: exchange-street.co.uk.