TPA / Property Claims Technician

Exchange Street Executive Search; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment firm is seeking a Case Manager within their Property TPA Division in Birmingham. The role involves providing excellent customer service and managing a caseload of Household/HNW, Commercial Property, and Real Estate claims. The successful candidate will write detailed reports for insurers and liaise with various stakeholders to ensure claims are settled efficiently.

Qualifications

• Experience in managing caseloads of Household/HNW, Commercial Property, and Real Estate claims.
• Ability to write detailed reports and make settlement recommendations.
• Strong customer service skills.

Responsibilities

• Provide first-class customer service to customers, clients, and colleagues.
• Manage claims proactively to conclusion.
• Liaise with insurers, policyholders, and contractors.

Job description

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first-class customer service to customers, clients, and colleagues, ensuring that all claims are proactively managed to conclusion and that client-specific service level criteria are met.

The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property, and Real Estate claims through to settlement.

You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed) / (url removed). Job Ref: CD232. For all other vacancies, take a look at our website - (url removed).