Toyota Brand Ambassador

Listers Group; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive retailer is seeking a Toyota Brand Ambassador in Bristol. This role involves engaging customers with Toyota products, conducting presentations, and providing exceptional customer service. Ideal candidates will have strong interpersonal skills and a positive attitude. The position offers various benefits, including holiday leave and employee discounts.

Benefits

Coaching & development

33 days holiday including bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Long service and loyalty incentives

Staff referral scheme

Company Events

Qualifications

• Proven record of excellent customer service skills.
• Ability to build rapport with customers quickly.
• Strong interpersonal skills.

Responsibilities

• Create a positive customer-friendly sales environment.
• Promote and sell new and used vehicles.
• Welcome new customer enquiries via various channels.
• Present vehicles enthusiastically to customers.
• Achieve high customer satisfaction levels.

Skills

Customer service skills

Interpersonal skills

Presentation skills

Teamwork

Job description

Overview

As a Toyota Brand Ambassador, you will be responsible for engaging customers with the latest Toyota products and technologies. You will be working 5 days a week (42 ½ hrs) including regular weekends. Benefits include the use of a company car and an OTE of £30,000.

As part of the sales team you will be a point of contact to our customers, welcoming them into our showroom or responding to telephone or online enquiries. You will deliver presentations of our products and vehicles, showing an outstanding knowledge and understanding of all things Toyota.

Don’t worry if you’re not an expert right now — our comprehensive training programme will teach you everything you need to know to become a Toyota Brand Ambassador.

Responsibilities

• To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day-to-day maintenance and presentation of the showroom
• To offer, promote and sell the value of all new and used vehicles in line with Listers and the brand’s trading policies
• To always be prepared to receive and welcome new customers’ enquiries (via telephone, walk-in, e-mail and LiveChat) in line with Listers sales process and procedures
• To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
• To achieve a high level of customer satisfaction

What we’re looking for

• You don\'t need to be from the motor industry; however you will have a proven record of excellent customer service skills and ability to work with people.
• Strong interpersonal and presentation skills.
• A well-presented individual with a desire, character and attitude to succeed.
• The ability to quickly establish and build rapport with our customers.

This is an exceptional opportunity for the successful individual to develop, learn and forge a career in the automotive sector and an exciting Brand. We aren’t looking for the finished article; however we are looking for potential!

What we offer in return

• Coaching & development every step of the way
• 33 days holiday including bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason for this success: our team. We represent some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business and offer opportunities for career growth in the motor trade, automotive or car dealership sector. If you are looking for similar motor trade jobs you can also join our Talent Bank.