Town Council Customer Service Assistant Apprenticeship

Getting In Limited; Spennymoor; On-site; GBP 10,000 - 40,000; Full time

Job description

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Apply to: Town Council Customer Service Assistant Apprenticeship

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Town Council Customer Service Assistant Apprenticeship

Apply From: 23/12/2024

Learning Provider

Delivered by EAST DURHAM COLLEGE

Employer

SPENNYMOOR TOWN COUNCIL

Vacancy Description

Key Responsibilities – The post holder may be requested to undertake any but not necessarily all of the following duties. Duties required will be directed by the Council Office Manager, according to the Council's needs.

Reception:

• Providing a warm welcome to all. Dealing with telephone and face-to-face enquiries in an efficient and professional manner.
• Ensuring that all messages are dealt with in a timely and accurate fashion and, where relevant, relayed to colleagues promptly.
• Dealing with incoming and outgoing post.
• To maintain the security and safeguarding of the council offices by controlling access and ensuring the completion of relevant procedures i.e signing in, issuing of identification badges.
• Providing information and support to other staff members as required.
• Providing hospitality for visitors.
• Ensure that all information is treated confidentially and to have absolute discretion at all times, complying with the council's data protection procedures.

Administrative:

• Updating manual and computerised records/management information systems.
• Updating and distributing communications which may include but is not limited to the council website, social media, noticeboards, newsletters and other communication within the community.
• To attend, participate and take notes at meetings as required.
• General administrative duties such as photocopying, filing, emailing and completion of routine forms.

Key Details

Vacancy Title

Town Council Customer Service Assistant Apprenticeship

Employer Description

Spennymoor Town Council delivers and funds many services, facilities and events for residents of Spennymoor.

Vacancy Location

TOWN HALL SPENNYMOOR DL16 6DG

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000293277

Key Dates

Apply From

23/12/2024

Closing Date For Applications

2025-01-06 23:59:59

Interview Begin From

Possible Start Date

2025-01-27 00:00:00

Training

Training to be Provided

Apprenticeship will be delivered in the workplace. You will be in the workplace 5 days per week, and will be visited by your assessor once a month.

Learning Provider

EAST DURHAM COLLEGE

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non-judgemental, Patience.

Apply Now