Tour Guide & Guest Services Team Member

Continuum Attractions; Manchester; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a vibrant team at the Coronation Street Experience as a Tour Guide & Guest Service Team Member. Engage with guests through guided tours filled with humor and expert knowledge while ensuring exceptional experiences. This role, based in Media City Manchester, offers a chance to work on a famous soap set, with a flexible zero-hour contract and competitive hourly pay.

Benefits

Cash back on medical costs

Shopping discounts

Experiential work environment on a famous set

Qualifications

• Must enjoy being centre stage and have a vibrant personality.
• Ability to host and deliver content with creative flair.

Responsibilities

• Deliver guided tours and guest services with enthusiasm.
• Create memorable experiences ensuring guest satisfaction.

Skills

Vibrant personality

Expert knowledge

Creativity

Job description

Join our team as a Tour Guide & Guest Service Team Member at the Coronation Street Experience.

Based in Media City Manchester, our guests can step onto the street and walk the cobbles at the Coronation Street Experience. Get taken on guided tour of the street and external sets, discover behind-the-scenes filming secrets from over 60 years of drama. Take a trip down memory lane in the cinema, with a recap over some of the soap’s most loved and iconic moments. Enter the exhibition and discover costumes, props, and replica sets. This is more than just a tour, it’s an experience!

As a member of our team, you will work across both our Tour Guide and Guest Services teams to deliver outstanding experiences for our guests ensuring their time with us is a memorable one.

On your Guest Services shifts you will use your vibrant personality to greet and host our guests giving them the warmest of welcomes and a reason to return. On your Tour Guide shifts you will be using a mix of expert knowledge and humour to host and deliver scripted content with an injection of your own creative flair.

We are looking for people who enjoy being centre stage and bags of personality is a must. This role will offer the right candidate the opportunity to be part of a team to have fun delivering exceptional guest experience.

In return, we will invest in your career. We offer:

• The ability to work on a famous soap set
• Cash back on your medical costs
• Shopping discounts and much more…

Contract:Zero hour Fixed Term Contract (From June 2025 to the 31st December 2025). Weekends & Bank Holidays included.

Hours:Must be available for weekend work as this is a weekend only job.

Salary:£12.31 per hour

A full Job Description can be downloaded from our website.

Need more inspiration to apply? Here’s what our current team think about working ITV Coronation Street Experience in our April 2025 survey: 100% of team are proud to work at their attraction.

We look forward to reviewing your application!

The Coronation Street Experience
ITV Studios, Trafford Wharf Road, Trafford Park, Manchester M17 1FZ

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Continuum Attractions is committed to achieving the highest standards of Health & Safety to all its visitors and employees. We are proud of the processes, systems and procedures we have in place across our business. Health & Safety is much a part of our company culture as our dedication to delivering unique experiences in memorable locations.