Total Plumbing - Business Development Manager West

LBS BUILDERS MERCHANTS LTD; England; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading builders merchants firm is seeking a Total Plumbing Business Development Manager to drive sales and build customer relationships in West Wales. The role involves managing accounts, identifying new business, and actively promoting the product range. Ideal candidates will have experience in business development within plumbing or building supplies. Benefits include a company car and profit-sharing scheme.

Benefits

Company Car/Car Allowance

Profit Share Bonus Scheme

Online discount portal

Employee Care Helpline

Staff discount scheme

Death in Service benefit

Formal training and career progression opportunities

Qualifications

• Experienced in business development, ideally in plumbing, heating, or building supplies.
• Commercially aware with strong negotiation skills.
• Confident building relationships with customers and suppliers.

Responsibilities

• Manage sales performance for an agreed customer ledger.
• Identify and win new business within your trading area.
• Increase customer spend through targeted selling.

Skills

Business development experience

Negotiation skills

Relationship building

Self-motivated

Organisational skills

Strong communication

Job description

LBS Builders Merchants is a market-leading, award-winning business with a strong reputation for quality products and exceptional customer service. Our Total Plumbing division continues to grow, and we're now seeking a dynamic Total Plumbing Business Development Manager to help drive profitable sales, build customer relationships, and identify new opportunities in the West Wales trading area.

Reporting to the TP Sales Manager & LBS Sales Director, you'll play a key role in developing sales performance across designated branches. Your focus will be on growing customer accounts, attracting new business, and promoting our full product and service range. This is a hands-on role that will see you out in the field daily, engaging with customers, suppliers, and branch teams to deliver results.

What you'll be doing:

• Manage sales performance for an agreed customer ledger, focusing on profitable growth
• Identify and win new business within your trading area
• Increase customer spend through targeted selling within the Total Plumbing division
• Revive zero-spend or declining accounts
• Actively promote branch offers, company promotions, and the wider LBS Group offering
• Conduct daily site and customer visits, maximising the number of calls each day
• Work closely with suppliers to secure competitive buying prices and profitable selling margins
• Host and organise customer events, sometimes outside regular working hours
• Maintain accurate weekly call logs and reports for the Sales Manager and Commercial Director
• Support branches when needed, including covering other areas periodically

Requirements:

• Experienced in business development, ideally in plumbing, heating, or building supplies
• Commercially aware with strong negotiation skills
• Confident building relationships with customers and suppliers
• Self-motivated, organised, and able to manage their own time effectively
• A strong communicator with a professional approach
• Comfortable working both independently in the field and as part of a wider team
• Organised, adaptable, and solution focused
• Willingness to take initiative and step up when needed

Benefits:

• Company Car/Car Allowance
• Profit Share Bonus Scheme
• Online discount portal including money off retail brands and holidays
• Employee Care Helpline and access to a digital GP
• Staff discount scheme
• Death in Service benefit
• Formal training and career progression opportunities

Hours of work: An average of 40.75 hours per week, Monday to Friday between 8.00am - 4.30pm. Salary: Depending on experience