Total Loss Claims Advisors

JR United Kingdom; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A reputable claims management company in North West England is looking for a Total Loss Claims Advisor to manage claims and customer inquiries. This role offers a hybrid working model, where you will enhance customer satisfaction through exceptional service and effective problem-solving. Ideal candidates will have strong customer service and claims knowledge, with decision-making skills paramount.

Qualifications

• Experience in managing customer inquiries effectively.
• Proven ability to assess claims and make decisions based on company policies.
• Demonstrated commitment to providing exceptional customer service.

Responsibilities

• Manage a portfolio of claims and inquiries effectively.
• Assess claims and determine appropriate actions.
• Provide exceptional customer service and support.

Skills

Customer service skills

Claims knowledge

Decision-making skills

Job description

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Total Loss Claims Advisors, North West England

Location:

North West England, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

14.08.2025

Expiry Date:

28.09.2025

Job Description:

Overview
Are you seeking a role where you can utilise your customer service, claims knowledge, and decision-making skills? Do you aspire to enhance the customer experience by providing exemplary service and problem-solving solutions? We are excited to announce a hybrid working opportunity for a dynamic individual to join our team!

Responsibilities

As a member of our team, you will:

• Manage a portfolio of claims and customer inquiries effectively.
• Assess claims and determine appropriate actions based on company policies.
• Provide exceptional customer service and support to clients.
• Collaborate with team members to improve processes and customer satisfaction.