TECHNICAL CUSTOMER SERVICE ADVISOR

Probe Technical Recruitment; Derby; On-site; GBP 30,000 - 40,000; Full time

Job summary

Une opportunité passionnante pour un Toolmaker expérimenté de rejoindre un célèbre fabricant britannique reconnu pour sa qualité et son innovation. Le candidat idéal concevra et maintiendra des outils de fabrication de précision, contribuant ainsi à un environnement de travail axé sur l'artisanat et l'ingénierie. Ce rôle offre des horaires sur rotation avec des bénéfices tels qu'un bonus de performance, des assurances, et des formations continues.

Benefits

Prime de performance de l'entreprise

Assurance vie

Indemnité de maladie

Réductions d'entreprise

Stationnement gratuit sur site

Qualifications

• Apprenti qualifié, avec une solide expérience en ingénierie de précision.
• Compétences requises en opérations de Toolroom et expérience avec l'outillage de presse.
• Expérience en soudage TIG souhaitable ou volonté d'apprendre.

Responsibilities

• Fabrication et maintenance des outils de production, jigs, et machines spéciales.
• Interpréter et travailler à partir de dessins techniques.
• Démonter et remonter les outils de presse, vérifier les tolérances.

Skills

Precision engineering

Toolroom operations

CNC machining

Fault diagnosis

Technical drawing interpretation

Education

NVQ or equivalent in Toolmaking or Machining

Tools

HURCO 3 Axis CNC Miller

Lathes

Surface grinders

Job description

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This is a fantastic opportunity for an experienced Toolmaker to join an established, world renown iconic British manufacturer, a trusted name in quality, innovation, and tradition.

As an employer, it blends deep-rooted values with forward-thinking design and engineering — offering a workplace where craftsmanship, creativity, and pride in product truly matter.

Employees become part of a legacy that continues to shape the industry. For those who want to work with purpose, in a business respected worldwide for its authenticity and excellence, this is more than a job — it’s a place to grow, contribute, and be proud of what you help build.

Toolmaker Salary, Hours and Benefits

• 39 hours per week on rotating shifts
  - Week 1: Monday to Thursday 6.00am – 2.00pm, Friday 6.00 – 1.00pm
  - Week 2: Monday to Thursday 2.00pm – 10.00pm, Friday 1.00pm – 8.00pm
• Company performance bonus
• Life Assurance
• Company Sick Pay
• Company discounts
• Free on-site parking

Role Function

The Toolmaker will be a responsible for the manufacture, maintenance and continuous improvement of production press tooling, jigs, fixtures, gauges, and special purpose machinery.

• Time-served apprentice and NVQ or equivalent in Tool making or Machining
• Strong background in precision engineering and toolroom operations
• Skilled in operating Toolroom machinery (lathes, mills, grinders etc)
• Experience with press tooling, fault diagnosis and tool repair
• Ability to read technical drawings
• CNC experience
• Ability to produce jigs & fixtures
• TIG welding experience desirable or willing to learn
• Manufacture and modify tooling, jigs, fixtures, and special-purpose machinery
• Interpret and work from engineering drawings to determine the best manufacturing methods
• Operate a full range of Toolroom machinery (milling, turning, grinding, CNC etc)
• Assemble and disassemble press tools, check tolerances and ensure functional performance
• Diagnose faults and carry out effective repairs

Onsite Capabilities

• The Toolroom gives full control over the servicing and quality of company tooling. Equipped with an impressive range of machinery – HURCO 3 Axis CNC Miller, lathes, pillar drills, Lumsden and surface grinders – they can manufacture complex parts and maintain critical press tooling without relying on external suppliers.
• In addition to maintaining existing tooling, the Toolroom team also designs and manufactures bespoke tools, jigs, and fixtures, ensuring precision and reliability in every part of production.

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of ourMANUFACTURING & PRODUCTIONvacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact meto have an informal, confidential chat.