Tool Hire Customer Service Assistant

Travis Perkins plc; Northampton; On-site; GBP 28,000 - 32,000; Full time

Job summary

Join a leading company in tool hire as a Customer Service Assistant in Northampton. You will assist customers in finding the right tools, ensure a great hiring experience, and drive your career within a supportive and family-oriented environment. Enjoy competitive pay, benefits, and a work-life balance.

Benefits

Annual colleague bonus

Contributory pension

Life assurance

Sharesave scheme

Colleague discounts

Qualifications

• Natural people person, great with customers.
• Ability to learn new systems quickly.
• Friendly and helpful personality.

Responsibilities

• Help customers find and hire tools.
• Prioritize safety when handling equipment.
• Support customers with fantastic service.

Skills

Customer Service

Mechanical Knowledge

People Skills

Quick Learner

Job description

Join to apply for the Tool Hire Customer Service Assistant role at Travis Perkins plc

1 week ago Be among the first 25 applicants

Join to apply for the Tool Hire Customer Service Assistant role at Travis Perkins plc

Joining our family as a Tool Hire Customer Assistant, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment is required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises.

To succeed, you’ll need:

• To be a natural people person – great with customers and colleagues alike
• The ability to learn new systems and skills quickly
• A friendly, helpful personality
• Some mechanical knowledge or an interest in tools and equipment
  
  

In return, you’ll have every opportunity to drive your career forward within a large and expanding business with deep local roots and strong family values. You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!

You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company. We pride ourselves on being a great place to work that's why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses. We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.

You be you, it makes us, us.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wholesale Building Materials

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