Tool Hire Customer Expert

Travis Perkins; Welwyn Garden City; On-site; GBP 21,000 - 27,000; Full time

Job summary

Travis Perkins in Welwyn Garden City is looking for a Tool Hire Customer Expert to help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but safety will always be your priority.

Join a friendly, hardworking team at a top UK employer and build a great career while delivering outstanding customer service to our loyal customer base.

Qualifications

• To succeed, you’ll need to be a natural people person with customers and colleagues alike.
• The ability to learn new systems and skills quickly.
• A friendly, helpful personality.
• Some mechanical knowledge or an interest in tools and equipment.

Responsibilities

• Help customers find the tools they need and arrange a hiring contract.
• Assist with a range of equipment—from earth-movers to drills—while keeping safety as priority.
• Provide fantastic service to ensure customers have a positive experience and sing our praises.

Skills

People skills

Fast learner

Friendly personality

Mechanical knowledge

Job description

Make customer service - and our £5 billion business - second to none

• Play your part in a friendly and hardworking team
• Add to your branch’s reputation for outstanding customer service
• Build a great career within a top UK employer

At Travis Perkins we pride ourselves on being a great place to work. We’re a top employer that looks after our people and empowers them to look after our business and our loyal customer base.

Joining our family as Tool Hire Customer Expert, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment’s required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises.

To succeed, you’ll need:

• To be a natural people person - great with customers and colleagues alike
• The ability to learn new systems and skills quickly
• A friendly, helpful personality
• Some mechanical knowledge or an interest in tools and equipment

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic self.

You be you, it makes us, us.