Tool Hire Customer Assistant — Friendly, Hands-On Service

Travis Perkins Trading Company Limited; Shrewsbury; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme

Life assurance

Sharesave scheme

Group discounts

Online discounts

Job summary

Travis Perkins Trading Company Limited is hiring a Tool Hire Customer Service Assistant in Shrewsbury. You’ll help customers locate tools, discuss rental options and process hiring contracts while maintaining a strong focus on safety and service.

The role emphasizes being a friendly, proactive team member with a willingness to learn, and ideally an interest in tools and equipment. Competitive pay and benefits are offered within a large, family-valued business.

Qualifications

• Natural people person with customers and colleagues.
• Ability to learn new systems and skills quickly.
• Friendly, helpful personality.
• Some mechanical knowledge or interest in tools and equipment.

Responsibilities

• Help customers find the tools they need and explain rental options.
• Assist in arranging hiring contracts and processing payments.
• Provide safe, high-quality service and support at the counter.

Skills

People skills

Quick learner

Friendly attitude

Interest in tools

Job description

Travis Perkins Trading Company Limited is hiring a Tool Hire Customer Service Assistant in Shrewsbury. You’ll help customers locate tools, discuss rental options and process hiring contracts while maintaining a strong focus on safety and service.

The role emphasizes being a friendly, proactive team member with a willingness to learn, and ideally an interest in tools and equipment. Competitive pay and benefits are offered within a large, family-valued business.