Tonbridge TPS Sales Manager

Marshall Motor Group; Cambridge; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading automotive company is seeking a Sales Manager for its TPS Centre in Tonbridge. This role involves leading a sales team to exceed targets, enhancing customer relationships, and ensuring top-tier service. Candidates should have strong management experience and a passion for customer satisfaction.

Benefits

25 days annual leave plus bank holidays

Employee Assistance Programme

Discounted Car Purchase Scheme

Colleague Car Benefit Offers

Life assurance

Pension scheme

Qualifications

• Proven ability to manage and motivate a sales team.
• Experience in call centre management or B2B sales.
• High IT literacy and effective communication skills.

Responsibilities

• Lead and motivate the Parts Sales team to meet sales targets.
• Monitor sales performance against KPIs.
• Deliver excellent customer service and maintain product knowledge.

Skills

Sales management

Customer service

Communication

IT literacy

Team motivation

Job description

Sales Manager - TPS Tonbridge

Hours: Full time

Salary: Competitive Basic Salary and OTE

Benefits: 25 days annual leave plus bank holidays, Employee Assistance Programme, Discounted Car Purchase Scheme & Colleague Car Benefit Offers, life assurance, and pension scheme

Who we are

Marshall Motor Group is one of the UK’s largest car dealer groups, representing 24 of the world’s most popular car, van, truck, and motorbike manufacturers with 143 stores across 34 UK counties.

We are passionate about our people and customers. As part of the Constellation Automotive Group, which includes webuyanycar, cinch, and BCA, we offer great opportunities for career growth and development.

The Role

We are seeking an experienced Sales Manager to lead our sales team at our TPS Centre in Tonbridge. Your responsibilities include leading, managing, and motivating the Parts Sales team to meet and exceed sales targets, develop strong customer relationships, and provide exceptional service.

Key Responsibilities

1. Monitor sales performance against KPIs and take corrective actions to meet targets
2. Plan and implement promotional activities and campaigns
3. Assess the success of customer targeting, promotions, and campaigns, and adjust strategies as needed
4. Attend weekly management meetings to report on sales and marketing performance
5. Maintain knowledge of products, market trends, competitors, and pricing
6. Conduct regular performance reviews and provide developmental support
7. Deliver excellent customer service by understanding customer needs and providing expert advice
8. Ensure compliance with business standards, financial, legal, warranty, and ethical guidelines

What do I need?

1. Proven ability to manage and motivate a sales team
2. Experience in call centre management in a B2B environment or sales team management
3. Passion for delivering excellent customer service
4. Effective communication and relationship-building skills
5. High IT literacy
6. Ability to lead and motivate towards quality and quantity goals
7. Calm and professional demeanor
8. Alignment with Marshall Values: People, Customers, Integrity, and Innovation

Marshall Motor Group is an equal opportunity employer committed to diversity and inclusion.