Tom Ford - Business Manager - H Beauty - 37.5 Hours

Tom Ford; Gateshead; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the beauty retail sector seeks a dynamic Business Manager in Gateshead. The role involves leading a team to achieve sales and customer service goals while ensuring operational excellence and providing a luxury shopping experience. The ideal candidate will have solid retail management experience, with a strong focus on team development and customer relationship management.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount allowance

Mental Health Wellbeing Initiatives

Exclusive discounts and offers

Extensive Training & Development

Qualifications

• Proven retail management experience, preferably in beauty.
• Experience setting sales targets and staff scheduling.
• Track record of leading and coaching a successful team.

Responsibilities

• Lead and develop a team of Fragrance Specialists.
• Accountable for achieving sales and customer service targets.
• Ensure smooth daily operations of the store.

Skills

Retail Management

Customer Service

Team Leadership

Sales Analysis

Inventory Management

Event Coordination

Microsoft Office

Job description

Social network you want to login/join with:

Tom Ford - Business Manager - H Beauty - 37.5 Hours, Gateshead

Client:

Tom Ford

Location:

Gateshead, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

e73e73f85a62

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Business Manager

We are looking for a dynamic and inspirational Business Manager to lead, coach, and develop our team of Fragrance Specialists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team.

Providing a luxury experience is our daily goal. As a Business Manager, your role will be to elevate your team in creating a memorable in-store experience. You will also be accountable for the smooth running of the store and ensuring all your team are aligned with the counter and Brand vision. The Business Manager role also requires coaching and inspiring your team, ensuring development, and enabling them to exceed their KPIs, as well as your own.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development offering

I,D&E STATEMENT

We are looking for a dynamic and inspirational Business Manager to lead, coach, and develop our team of Fragrance Specialists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team.

Providing a luxury experience is our daily goal. As a Business Manager, your role will be to elevate your team in creating a memorable in-store experience. You will also be accountable for the smooth running of the store and ensuring all your team are aligned with the counter and Brand vision. The Business Manager role also requires coaching and inspiring your team, ensuring development, and enabling them to exceed their KPIs, as well as your own.

Compensation and Benefits

• Competitive industry salary
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development offering

I,D&E STATEMENT

Qualifications

You will have:

• Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, sales analysis, and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading, coaching, and developing a team to succeed
• Experience of creating and executing in-store events
• Flexible availability across days/hours. We want all of our team to have a good work-life balance. Please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office