Tom Ford - Assistant Manager - House of Fraser - 30 Hours

Tom Ford; Glasgow; On-site; GBP 28,000 - 35,000; Full time

Job summary

A luxury brand in Glasgow is seeking an Assistant Manager to support the Business Manager in leading a team of Fragrance Specialists. The ideal candidate will have proven retail experience and a passion for delivering exceptional customer service. Responsibilities include coaching the team, executing in-store events, and ensuring operational excellence. The role offers competitive salary and extensive training opportunities.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount

Mental Health Wellbeing Initiatives

Qualifications

• Proven retail experience at Supervisor level or above, preferably within beauty.
• Ability to provide inspirational and personalized customer service.
• Experience in creating and executing in-store events.

Responsibilities

• Support the Business Manager in leading and developing the team.
• Ensure a memorable in-store experience aligned with the brand vision.
• Responsible for the smooth operation of the store.

Skills

Retail experience

Customer service

Coaching

Event execution

Inventory management

Microsoft Office

Job description

Social network you want to login/join with:

Tom Ford - Assistant Manager - House of Fraser - 30 Hours, Glasgow

Client:

Tom Ford

Location:

Glasgow, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

07f24d4a2c71

Job Views:

9

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Assistant Business Manager

We are seeking an inspirational and energetic Assistant Boutique Manager to support the Business Manager in leading, coaching, and developing our team of Fragrance Specialists to achieve sales, customer service, and operational targets.

Providing a luxury experience is our daily goal. As Assistant Business Manager, your role will be to elevate your team in creating a memorable in-store experience. You will also be responsible for the smooth operation of the store and ensuring your team aligns with the counter and Brand vision.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development

I, D&E STATEMENT

We are seeking an inspirational and energetic Assistant Boutique Manager to support the Business Manager in leading, coaching, and developing our team of Fragrance Specialists to achieve sales, customer service, and operational targets.

Providing a luxury experience is our daily goal. As Assistant Business Manager, your role will be to elevate your team in creating a memorable in-store experience. You will also be responsible for the smooth operation of the store and ensuring your team aligns with the counter and Brand vision.

Qualifications

If you are an ambitious and high-performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and a step towards a long-term career with a leader in prestige beauty.

You will have:

• Proven retail experience at Supervisor level or above, preferably within beauty
• The ability to provide inspirational, authentic, and personalized customer service
• Experience in creating and executing in-store events
• Experience in coaching/mentoring others
• A drive to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Flexible availability across days/hours
• Proficiency in Microsoft Office
• Proof of right to live and work in the country