Tom Ford - Assistant Manager - House of Fraser - 30 Hours

TN United Kingdom; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an energetic Assistant Boutique Manager to elevate the in-store experience. This role involves leading a team of Fragrance Specialists, ensuring alignment with brand vision, and achieving sales targets. The ideal candidate will have a flair for retail, strong customer service skills, and a passion for coaching others. With competitive compensation and extensive training opportunities, this position offers a pathway to a fulfilling career in prestige beauty. Join a dynamic team focused on delivering luxury experiences and enhancing customer satisfaction.

Benefits

Competitive Industry Salary

Annual Leave & Family Leave

Product Discount

Mental Health Wellbeing Initiatives

Employee Assistance Programme

Extensive Training & Development Offering

Qualifications

• Proven retail experience at Supervisor level, preferably within beauty.
• Ability to provide personalized customer service and coach others.
• Experience in executing in-store events and managing inventory.

Responsibilities

• Support the Business Manager in leading and developing the team.
• Create a memorable in-store experience and ensure smooth store operations.
• Achieve sales, customer service, and operational targets.

Skills

Retail Experience

Customer Service

Coaching/Mentoring

Sales Target Achievement

Inventory Management

Event Execution

Microsoft Office Proficiency

Job description

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Tom Ford - Assistant Manager - House of Fraser - 30 Hours, Glasgow

Client: Tom Ford

Location: Glasgow, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: 07f24d4a2c71

Job Views: 11

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Assistant Business Manager

We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of the team by supporting the Business Manager to lead, coach and develop our team of Fragrance Specialists to achieve sales, customer service and operational targets.

Providing a luxury experience is our day to day. As Assistant Business Manager, your role will be to elevate your team in creating a memorable in-store experience. You will also be accountable for the smooth running of the store and ensuring all your team are aligned on the counter and Brand vision.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

Assistant Business Manager

We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of the team by supporting the Business Manager to lead, coach and develop our team of Fragrance Specialists to achieve sales, customer service and operational targets.

Providing a luxury experience is our day to day. As Assistant Business Manager, your role will be to elevate your team in creating a memorable in-store experience. You will also be accountable for the smooth running of the store and ensuring all your team are aligned on the counter and Brand vision.

Compensation and Benefits

• Competitive industry salary
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

Qualifications

About you

If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

You will have:

• Proven retail experience at Supervisor or above level, preferably within beauty
• The ability to provide inspirational, authentic and personalized customer service
• Experience of creating and executing in-store events
• Experience of coaching/mentoring others to achieve their full potential and to succeed
• A drive to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office
• Proof of right to live and work in the country