Tom Ford - Assistant Business Manager - Harrods - 37.5 Hours

Tom Ford; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prestigious luxury beauty brand seeks an energetic Assistant Business Manager to join their Harrods team in London. This role involves supporting the Business Manager, enhancing customer experiences, leading and mentoring a team, and driving sales and operational excellence. The ideal candidate will possess a flair for retail and a passion for coaching others.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount monthly credit

Mental Health Wellbeing Initiatives

Exclusive discounts and offers

Extensive Training & Development

Qualifications

• Proven retail experience at Supervisor or above level, preferably within beauty.
• The ability to provide inspirational and personalized customer service.
• Experience of coaching and mentoring others.

Responsibilities

• Support the Business Manager in leading and developing the team.
• Accountable for the smooth running of the store and achieving targets.
• Create memorable in-store experiences and execute events.

Skills

Customer Service

Team Leadership

Sales Target Achievement

Coaching

Retail Operations

Tools

Microsoft Office

Job description

Tom Ford - Assistant Business Manager - Harrods - 37.5 Hours, London

Client:

Tom Ford

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

2f416099147b

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Assistant Business Manager

We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of the team by supporting the Business Manager to lead, coach, and develop our team of Fragrance Specialists to achieve sales, customer service, and operational targets.

Providing a luxury experience is our day-to-day goal. As Assistant Business Manager, your role will be to elevate your team in creating a memorable in-store experience. You will also be accountable for the smooth running of the store and ensuring all your team are aligned with the counter and Brand vision.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development offering

Qualifications

If you are an ambitious and high-performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term and fulfilling career with a leader in prestige beauty.

You will have:

• Proven retail experience at Supervisor or above level, preferably within beauty
• The ability to provide inspirational, authentic, and personalized customer service
• Experience of creating and executing in-store events
• Experience of coaching/mentoring others to achieve their full potential and to succeed
• A drive to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Flexible availability across days/hours. Please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office
• Proof of right to live and work in the country