Tom Ford - 37.5hr Assistant Business Manager - Selfridges Oxford Street

The Estée Lauder Companies Inc.; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for an Assistant Boutique Manager to inspire and lead a team in a vibrant retail environment. This role offers a unique opportunity to develop your leadership skills while driving sales and delivering exceptional customer service. You will coach and mentor a team of Fragrance Specialists, ensuring they reach their full potential in a fast-paced setting. With a commitment to diversity and professional growth, this position promises a fulfilling career path in the luxury beauty sector. If you are passionate about retail and eager to make an impact, this could be the ideal opportunity for you.

Benefits

Competitive industry salary

Commission scheme

Product discount

Training & development

Qualifications

• Proven retail experience at Supervisor level, preferably in beauty.
• Experience in coaching and mentoring for sales success.

Responsibilities

• Support the Business Manager in leading and developing Fragrance Specialists.
• Achieve sales, customer service, and operational targets.

Skills

Customer Service

Retail Management

Coaching and Mentoring

Sales Target Achievement

Inventory Management

Education

Retail Experience

Tools

Retail Point-of-Sale Software

Microsoft Office

Job description

“It is my desire to create the first true luxury brand of the 21st century.” —Tom Ford

We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of the team by supporting the Business Manager to lead, coach and develop our team of Fragrance Specialists to achieve sales, customer service and operational targets.

Compensation and Benefits

• Competitive industry salary
• Commission scheme
• Product discount
• Training & development

Qualifications

About you:

• Proven retail experience at Supervisor or above level, preferably within beauty
• The ability to provide inspirational, authentic and personalized customer service
• Experience of coaching/mentoring others to achieve their full potential and to succeed
• A drive to achieve sales and customer service targets
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live and work in the country

Description

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast-paced retail environment. If you are an ambitious and high-performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview