TOM Area Manager, TOM Area Manager

Amazon; Wakefield; On-site; GBP 45,000 - 60,000; Full time

Job summary

Amazon is seeking a Yard Area Manager to oversee yard operations across EU sites, coordinating with Dock, Receive and Ship teams to ensure FIFO processing and minimize CX impact risks. You will lead a team, analyse data to drive improvements, standardize processes and influence change at local and global levels, while maintaining strong communication with stakeholders and site leadership.

The role requires building robust relationships with cross-functional teams, delivering measurable

Qualifications

• Bachelor’s degree or advanced degree.
• Experience managing people and leading teams.
• Experience communicating with a wide range of stakeholders.
• Experience using data to influence business decisions.
• Fluent English (C1 or above).

Responsibilities

• Improve on-time performance of trucks in and out of yards, safety and CX metrics.
• Coordinate communication between stakeholders to streamline yard flow.
• Report yard performance to site leadership and drive root-cause resolution.
• Lead process improvement initiatives using Lean tools.
• Work within time constraints to meet critical business needs.
• Provide weekend support to Amazon’s fulfilment network as needed.

Skills

People management

Stakeholder communication

Data-driven decisions

English fluency

Education

Advanced degree

Bachelor's degree

Tools

MS Office

Job description

Description

At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The EU Transportation Operations Management team is seeking Area Managers to work in our Amazon EU sites and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don’t like to sit still, which is why we always treat every day like its day one. It’s that kind of spirit that drives our success now and in the future. And you could be part of it.

The Yard Area Manager is responsible for managing yard operations in coordination with Dock, Receive and Ship teams to ensure FIFO processing and mitigate CX impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. He/she has the ability to lead and mentor people; analyse data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analysing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (facility) and global level.

Key job responsibilities

• Partner with Site leadership to improve On-time Performance of trucks in and out of yards, Safety and Customer Experience metrics

• Channelize communication between multiple stakeholders to streamline flow of trucks in the yard to ensure on-time arrival and departure of trucks

• Accountable to report yard performance to the local site leadership, identify root causes for structural issues and drive resolution with multiple stakeholders

• Proactively identify and lead process improvement initiatives and implementation of Lean tools

• Work within various time constraints to meet critical business needs; while measuring and identifying activities performed.

• Ability to work some weekend shifts as needed (this team provides tactical support to Amazon’s fulfilment network 7 days/week).

Basic Qualifications

• Advanced degree, or Bachelor's degree

• Experience managing people

• Experience communicating with a wide range of stakeholders, including your peers and leadership

• Experience using data to influence business decisions

• Speak, write, and read fluently in English at C1 level or above

Preferred Qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

• Experience working with Lean, Six Sigma and Kaizen techniques

• Experience working in another logistics environment

• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.