Area Manager, Amazon Logistics

Amazon; Harlow; On-site; GBP 55,000 - 75,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Area Manager to lead a site team, drive safety culture, and ensure high productivity and quality across shifts. You will manage projects to streamline processes, collaborate with senior colleagues to standardise shift practices, and contribute to expansion initiatives within AMZL and Nexus across EU.

You’ll work a shift pattern on site, mentoring new managers and delivering operational excellence through continuous improvement and contingency planning.

Qualifications

• Experience in people management and stakeholder management.
• Ability to use data to influence business decisions.
• Fluent in English – speaking, writing and reading.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
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Skills

People management

Stakeholder management

Data-driven decisions

English fluency

Education

Bachelor's or Master's degree in business, data science, public administration, finance, engineering, HR or related field

Tools

MS Office

Job description

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity, while also playing an integral role in the expansion and launch of Nexus and Grocery across EU AMZL.

Key job responsibilities

Create, oversee, and drive a culture of safety and wellbeing

Analyse and implement changes to keep quality and productivity at a consistently high level

Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility

Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

About The Team

Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.

Basic Qualifications

• Bachelor's degree, or Master's degree in business, data science, public administration, finance, engineering, human resources or related field
• Experience in people management and stakeholder management
• Bachelor's degree, or experience using data to influence business decisions
• Speak, write, and read fluently in English, and have the ability to take direction in English

Preferred Qualifications

• Bachelor's degree, or experience working for Amazon or any Amazon subsidiary or affiliate
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
• Experience in warehouse operations and logistics or equivalent
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon UK Services Ltd.

Job ID: A10453685