Title Aftersales Admin

Spicerhaart Group Ltd.; Wisbech; On-site; GBP 17,000 - 22,000; Full time

Job summary

An established industry player is seeking an Aftersales Admin in Wisbech. This role involves managing client relationships and ensuring a seamless home buying process. With a competitive salary and opportunities for bonuses, you will engage with diverse stakeholders, demonstrating outstanding customer service and multitasking skills. Join a supportive team that values your growth and offers dedicated training to help you advance in your career. If you are passionate about property and eager to learn, this position is the perfect opportunity for you to thrive.

Benefits

Quarterly Bonuses

Dedicated Training

Career Progression Opportunities

Qualifications

• Demonstrable track record in administrative roles.
• Knowledge of the home buying process is ideal.

Responsibilities

• Register client details and manage home buying processes.
• Communicate with stakeholders to ensure smooth completions.

Skills

Administrative Skills

Customer Service

Multitasking

Communication

Education

Experience in Estate Agency/Residential Lettings

Job description

Overview

What to expect as an Aftersales Admin at Wisbech

• Register client details
• Chase key stakeholders throughout the home buying process:

• Mortgage advisers or lenders
• Solicitors
• Your buyer
• The vendor (client selling the house)
• Surveyors
• Any other key parts to the process

• Gather required documents to complete the sale:

• Identification
• Mortgage agreement
• Required insurance policies

• Manage the home buying process to ensure successful completion

What you need to bring to the table

Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process.

A reputation for delivering outstanding customer service.

Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry.

Passionate about haart, our values, and processes.

A hunger to earn. A drive to work hard and reap the rewards from your dedication.

As a Sales Progressor, we would expect you to; be able to build client relationships, manage multiple cases simultaneously, and effectively communicate with and update key stakeholders within the home buying process to ensure a smooth completion.

What’s on offer to you

Basic annual salary is between £17,500 to £22,000 (Depending on experience).

• Move Manager Scheme - Quarterly bonuses for successfully converting a percentage of the pipeline: 80% - £250, 90% - £500, 100% - £750

Dedicated training and coaching to support your ongoing development.

A chance to build on your career, providing opportunities to gain more experience and knowledge to help you progress.

Are you good at?

Engaging with people from all walks of life. You’re able to hold conversations to establish needs and wants. You communicate effectively through email, phone, and face-to-face interactions.

Mastering multitasking and managing numerous responsibilities and tasks efficiently.

Being a team player.

Striving to do an excellent job for your team and customers.

Believing in yourself and your abilities – and confidently demonstrating it.

The finer details

We are currently conducting interviews via video software. To proceed, you will need:

• Legal entitlement to live and work in the UK (in accordance with the Immigration, Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK, such as:

• Passport or Birth Certificate

We will also need:

• Proof of Address
• National Insurance number

Equal Opportunities: At Spicerhaart, diversity is part of our DNA. We support and encourage differences to help you be your best. We are proud to be an equal opportunity employer and welcome all talented individuals to apply. We are committed to equal employment regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

If you require accommodations due to a disability or special needs, please inform our Talent Team, and we will assist accordingly.

To All Recruitment Agencies: Spicerhaart does not accept unsolicited CVs. Please do not forward CVs to our Talent Team or employees. We are not responsible for fees related to unsolicited CVs from external agencies.

Privacy Policy: We process your information according to our Privacy Policy available at: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/