(Tire & Lube Tech) General Service Technician

ZipRecruiter; Warwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive service provider is looking for a General Service Technician to perform basic vehicle repairs and maintenance. This role offers opportunities for part-time or full-time work and focuses on delivering exceptional customer service while adhering to safety standards. Ideal candidates should possess a high school diploma and have basic automotive experience.

Benefits

Paid vacation and holidays

Company perks and employee discounts

Career advancement opportunities

401k eligibility

Qualifications

• Ability to work efficiently on basic vehicle services and repairs.
• Valid driver’s license and satisfactory Motor Vehicle Report required.
• Participate in Monro's tool purchase program if tools not owned.

Responsibilities

• Perform tire services including balancing and patching.
• Complete Monro’s Courtesy Inspection on every vehicle.
• Assist in inventory management and maintain store cleanliness.

Skills

Customer service skills

Problem identification and analysis

Effective communication skills

Education

High School Diploma or equivalent

Automotive training or experience in maintenance

Tools

Basic set of tools

Job description

Company Info:

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, with a people-first approach that values every guest and teammate.

Headquartered in Rochester, New York, since 1957, we have grown to nearly 1,300 auto repair shops and tire dealers across 32 states, supporting 16 brands and serving communities of all sizes.

Our mission is to provide the highest quality tire and auto service in the industry, aiming to be America’s leading auto and tire centers. We seek motivated individuals at all career stages who share our vision, with opportunities across retail locations, field management, and our Store Support Center.

Job Description:

The General Service Technician role is full-time or part-time, hourly, and responsible for basic vehicle repair and maintenance according to company standards and manufacturer specifications. The role involves delivering exceptional service through effective communication and meeting guest expectations for quality and timeliness.

Responsibilities:

1. Perform basic vehicle services and repairs efficiently and accurately according to Monro standards.
2. Perform tire services including wheel removal, balancing, patching, mounting, and TPMS repair.
3. Perform vehicle services such as oil changes, lubrication, basic maintenance, and battery testing/installation.
4. Complete Monro’s Courtesy Inspection on every guest vehicle, identifying and communicating additional needed services.
5. Assist in inventory management, including pulling and stocking tires and parts.
6. Maintain store cleanliness and ensure a guest-ready environment.
7. Adhere to safety standards, including torque procedures and safety protocols.
8. Test drive vehicles following company policies and safety laws.
9. Follow company policies, environmental codes, and OSHA standards.
10. Maintain technical knowledge through training and courses.
11. Operate and maintain equipment safely.
12. Perform other duties as assigned.

Profile Summary:

• Ability to identify problems, analyze data, and recommend solutions.
• Strong customer service skills.
• Effective verbal and written communication skills.

Qualifications:

• High School Diploma or equivalent.
• Automotive training or experience in basic car maintenance and repair.
• Valid driver’s license and satisfactory Motor Vehicle Report.
• Own a basic set of tools or participate in Monro’s tool purchase program.

Additional Information:

Benefits include:

• Paid vacation and holidays for full-time teammates.
• Immediate 401k eligibility.
• Direct Deposit, employee discounts, healthcare, vision, dental, and employee perks.
• Career advancement opportunities.

This summary is not exhaustive; other duties may be assigned as needed.

Monro Inc. is an Equal Employment Opportunity employer, considering all individuals regardless of protected characteristics.

Compensation ranges from $16.00 to $18.00 per hour, based on experience and store volume, with potential incentives.

Your next Destination!

Growth Opportunity:

We support career growth through training, certifications, and coursework via Monro University, encouraging advancement.

Monro, Inc. is an equal opportunity employer, providing equal opportunity to all applicants.