Timetabling & Exams Assistant

Colchester Institute; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An education and training provider in Colchester is seeking a Timetabling and Examinations Administrator to support course timetabling and examination processes. This full-time position requires strong organisational skills and a Level 2 qualification in English and Mathematics. The successful candidate will contribute to improving the student experience through effective administrative support and customer service in a busy educational environment.

Qualifications

• Experience of working in a data collection, inputting, tracking, and reporting environment.
• Experience of providing customer-focused support face-to-face, by phone, and electronically.
• Experience of working in a busy administrative team environment, managing multiple priorities.

Responsibilities

• Interpret, input, and maintain course timetables in the centralised timetabling system.
• Maintain and analyse attendance data using the eRegister system.
• Process and confirm examination bookings and assist with the preparation and running of examinations.

Skills

Organisational skills

Attention to detail

Customer service

IT skills

Education

Level 2 qualification in English and Mathematics (e.g. GCSE 4+/C or equivalent)

Tools

Microsoft Office

Databases

Digital communication tools

Job description

Overview

Join Colchester Institute - Where Your Career Makes a Difference

At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment. Whether you're an experienced professional or just starting out, working with us means being part of a team that values innovation, inclusivity, and excellence. We are committed to nurturing talent and creating opportunities for continuous professional growth and development. We are especially passionate about driving diversity and inspiring individuals from all backgrounds to thrive in careers across a wide range of sectors. This position is located within our Admissions, Registration and Exam Services Department. By joining our team, you\'ll help shape the future workforce and make a lasting impact on the lives of learners.

Timetabling and Examinations Administrator ( Full time, Fixed Term contract until 1st of October 2026 )

About the Role

• Interpret, input, and maintain course timetables in the centralised timetabling system.
• Maintain and analyse attendance data using the eRegister system.
• Process and confirm examination bookings and assist with the preparation and running of examinations.
• Maintain the room catalogue and assist with audits and surveys.
• Dispatch examination certificates and examination scripts in a timely and cost-effective manner.
• Provide effective customer-focused service to staff, students, and external stakeholders.
• Contribute to departmental communication and collaboration across the College.

If you\'re an organised, detail-focused administrator with a passion for supporting education and improving the student experience, we want YOU on our team!

Essential Qualifications

• Minimum of Level 2 qualification in English and Mathematics (e.g. GCSE 4+/C or equivalent).

Desirable Qualifications

• A formal IT qualification.
• Customer Service qualification.

Essential Experience

• Experience of working in a data collection, inputting, tracking, and reporting environment.
• Experience of providing customer-focused support face-to-face, by phone, and electronically.
• Experience of working in a busy administrative team environment, managing multiple priorities.
• Excellent IT skills, including Microsoft Office, databases, and digital communication tools.

Desirable Experience

• Experience of working in an educational administration role.

We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest!

Please note most roles advertised on AoC Jobs are posted directly by the college or employing organisation and are not being handled by the AoC Recruitment Team. If you would like to hear about interim and/or permanent roles being handled by AoC Recruitment, please send your CV to [emailprotected] and one of the team will be in touch.