Time Critical Relationship Manager

Right Now Recruitment; Guildford; Hybrid; GBP 50,000 - 67,000; Full time

Job summary

A leading recruitment firm is seeking a Time Critical Relationship Manager based in Gatwick. The ideal candidate will have experience in the freight industry, managing vendor relationships, and negotiating rates. This position offers a salary between £50,000-£67,000, depending on experience, with hybrid working options available.

Qualifications

• Experience in Time Critical/AOG capacity preferred.
• Proven track record in managing relationships.
• Ability to negotiate rates with service providers.

Responsibilities

• Manage and develop relationships with vendors.
• Audit and update the global courier database.
• Negotiate rate agreements with suppliers.
• Evaluate and grow the global airfreight supplier base.

Skills

Understanding of freight/cargo industry

Stakeholder influence

Key account management

Tender processes

Customer service

Strategic vision

Job description

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Time Critical Relationship Manager, Gatwick

Client: Right Now Recruitment

Location: Gatwick, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

Job Views:

9

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Right Now Group are recruiting for a Time Critical - Relationship Manager at a leading Aviation organization based at London Gatwick.

The role is suitable for someone with experience working with vendors in a Time Critical / AOG capacity or a BDM looking to advance their career.

The successful candidate will manage and develop relationships, negotiate rates with global service providers, particularly within AOG/Time critical, On-board Couriers, Road, and Airfreight suppliers.

Location: London Gatwick (Hybrid)

Salary: £50,000-£67,000 (Dependent on experience) + Commission

Hours: Monday-Friday 09:00-17:30

• Audit and update the global courier database.
• Review and revise SOPs, operational templates, and courier guidelines.
• Develop training materials and operational processes.
• Implement support systems such as ticketing tools and customs agents.
• Assess and expand the global RFS supplier network.
• Create and implement SOP for RFS.
• Negotiate rate agreements and incentives with suppliers.
• Evaluate and grow the global airfreight supplier base.
• Develop commercial agreements and incentives.
• Support global cargo teams operationally and commercially.
• Represent the brand at trade shows and industry events.

Key Skills:

• Strong understanding of the freight/cargo industry.
• Skilled in stakeholder influence and constructive challenge.
• Experience in key account management, tender processes, and customer service.
• Strategic vision with a credible business perspective.