Timber Centre Sales Assistant

Harlow Bros Ltd; Whitwick; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Life assurance cover

24/7 online GP access

10% Discount across branches

Employee Assistance Programme

Extras retail discounts

Employee Referral Scheme

In House Training and Qualifications

Job summary

Harlow Bros Ltd is looking for a dedicated Timber Centre Sales Assistant to join our team in Coalville. You will work in a vibrant sales environment, processing incoming sales and inquiries through multiple channels.

Your main responsibilities include responding to customer inquiries, maintaining showroom standards, and assisting with stock management. Experience in timber and retail are preferred. We offer life assurance cover, employee discounts, and in-house training.

Qualifications

• Knowledge of timber products preferred.
• Experience in a merchant or retail environment.
• Good communication and numerical skills.

Responsibilities

• Answer incoming phone calls and respond to emails.
• Maintain cleanliness in the showroom and office.
• Replenish stock in the showroom.
• Serve customers at sales office and trade counter.
• Conduct PI counts and stocktaking duties.

Skills

Timber knowledge

Merchant experience

Retail experience

Literate and numerate ability

IT experience

Job description

Location: Harlow Bros Coalville, Thornborough Road, Coalville, Leicestershire, LE67 3TH.

Employment Type: Full-Time, Permanent

Hours of Work: 44.5 hours per week to be worked flexibly between 7.30am and 5pm Monday to Friday, times to be agreed with line manager, with a 30-minute lunch break and a minimum of 26 Saturday mornings per year from 8am to 12pm, generally worked on alternate weekends.

Position Overview:

We are seeking a dedicated Timber Centre Sales Assistant to join our team in Coalville. As a Timber Centre Sales Assistant you will be part of a vibrant branch-based sales team that work together internally to process all incoming sales and enquiries over the trade counter, telephone, and email.

What you’ll be doing as Timber Centre Sales Assistant:

• Answering incoming phone calls and responding to emails
• General housekeeping in the showroom and office areas
• Replenishing stock in the Showroom
• Working from the Sales Office and trade counter, serving customers, discussing their requirements, promoting and selling product.
• PI counts and Stock Taking duties

Your Skills:

• Timber knowledge
• Merchant experience
• Retail experience
• Good literate and numerate ability
• IT experience

What We Offer:

• Life assurance cover
• Access to 24/7 online GP
• 10% Discount across Harlow Bros. Branches
• Employee Assistance Programme
• Extras retail discounts & Byond Card
• Employee Referral Scheme
• In House Training and Recognised Qualifications

Harlow Timber Group is a leading provider of quality timber products and building materials, committed to delivering exceptional service to our customers. With a rich history and strong presence in the industry, we pride ourselves on our knowledgeable team and our dedication to excellence.

Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also proud to be employee-owned, creating a future built on shared success and strong values. Our Employee Ownership Trust empowers our people while preserving the principles that have shaped our business.