Ticketing & Sales Manager

Ambassador Theatre Group; Stoke-on-Trent; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading live entertainment company in Stoke-on-Trent is seeking a Ticketing and Sales Manager to coordinate ticketing operations for major performances. This hybrid role involves remote work with occasional venue visits. The ideal candidate will have experience in box office management and a strong customer service background to ensure exceptional client experiences. Join us as we host the biggest theatre, music, and comedy shows touring the UK.

Benefits

Travel expense coverage

Dynamic work environment

Opportunity for growth in the entertainment industry

Qualifications

• Experience in box office management or ticketing operations.
• Strong organizational skills and ability to thrive in fast-paced environments.
• Excellent interpersonal and leadership skills.

Responsibilities

• Coordinate Box Office sales strategy and ticketing operations.
• Manage ticket sales across multiple venues.
• Ensure exceptional customer experience during live performances.

Skills

Customer service

Sales strategy development

Management experience

Communication skills

Job description

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Client:

Location:

Stoke-on-Trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

aaa4ebc41c2b

Job Views:

5

Posted:

31.07.2025

Expiry Date:

14.09.2025

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Job Description:

Are you passionate about live performance and customer experience? Do you thrive in a fast-paced environment where no two days are the same? We're looking for a dynamic and driven Ticketing and Sales Manager to coordinate our Box Office sales strategy and ticketing operations at two iconic venues in Staffordshire: the Regent Theatre & Victoria Hall, and at the Princess Theatre in Torquay, South Devon.

This is an exciting time to join as we prepare to host some of the biggest theatre, music, and comedy shows touring the UK.

Please note, this is a fixed-term position until the end of July 2026. It is a hybrid role, primarily remote, with periodic visits to each venue, typically once a month. All travel expenses will be covered by the company.

ATG Entertainment leads the live entertainment industry.

Our expertise enables producers and creatives to bring their visions to life, creating unforgettable performances in our landmark venues with exceptional hospitality. Our passionate teams across the live entertainment industry drive our strategic growth and success.

The Regent Theatre in Stoke-on-Trent, a restored 1920s Art Deco venue, hosts major touring productions and West End shows. The Victoria Hall is renowned for its acoustics and diverse events. Both venues host first-class touring productions and attract thousands annually. We are a vibrant, supportive community passionate about theatre, committed to enhancing Stoke-on-Trent's cultural diversity through programming and Creative Learning initiatives.