Ticket Office Customer Service Administrator Apprentice

THE HUDDERSFIELD TOWN ASSOCIATION FOOTBALL CLUB LIMITED; Huddersfield; On-site; GBP 12,000 - 15,000; Full time

Job summary

A local football club in Huddersfield is seeking a team member for a customer service role focused on ticket sales and ancillary tasks. The position offers a Level 2 Customer Service Practitioner apprenticeship, emphasizing teamwork and excellent service delivery. The person will work Monday to Friday, with some weekends. Commitment to diversity and inclusion is paramount.

Qualifications

• Excellent customer service skills.
• Ability to work in a team environment.

Responsibilities

• Facilitate ticket sales and associated tasks.
• Attend college for apprenticeship training.

Job description

Overview

This is an exciting position to work as a team member providing excellent service to all stakeholders, with the primary focus being the facilitation of ticket sales and associated tasks. You will work towards a Level 2 Customer Service Practitioner apprenticeship standard.

Course Information

• Course: Customer service practitioner (level 2)
• Level: 2
• Route: Sales, marketing and procurement
• Apprenticeship Level: Intermediate

Working Arrangements

• Working Week: Monday - Friday and match days as required (time off in the week for attendance at college; Saturday or Sunday work may be required). Shifts to be confirmed.
• Expected Duration: 15 Months

This employer is part of the Disability Confident scheme, committed to employing disabled people.