Through the Gate Recovery Coordinator

Clinks; West of England; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

25 days holiday (+ bank holidays)

Wellness hour and hub

Contributory pension scheme

Discounts for shopping, cinema, etc.

Friendly supportive team

Training, career development & growth

Refer a Friend Scheme

Job summary

Change Grow Live seeks a Through the Gate Recovery Coordinator to support individuals pre-release and during their transition back to the community from Bristol. You will assess needs, engage service users, and help arrange initial post-release appointments with practical and emotional support.

You will design holistic resettlement plans, work with partners across healthcare and prison services, and advocate for access to services, ensuring continuity of care and successful community integration.

Qualifications

• Strong understanding of substance misuse and criminal justice experience.
• Excellent verbal and written communication with good IT skills.
• Proactive, with strong time management and prioritising abilities.
• Knowledge of mental health interventions and best practices.
• Ability to work in partnership with professionals and stakeholders.
• Commitment to information governance and safeguarding.
• Willingness to learn and support others' development.

Responsibilities

• Assess and engage service users to ensure access to the right intervention.
• Provide immediate support on day of release and assist with initial appointments.
• Design holistic resettlement plans to maintain healthcare continuity after release.
• Coordinate with CGL teams, healthcare, prison partners and external agencies.
• Advocate for access to partnership services and support safeguarding processes.
• Support social reintegration and recovery-oriented activities.

Skills

Communication skills

Time management

IT literacy

Interpersonal skills

Partnership working

Information governance

Willingness to learn

Job description

At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options.

Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.

We have an exciting opportunity for a Through the Gate Recovery Coordinator to join our Bristol Team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

The successful candidate will be required to provide immediate support on their day of release and assist them in attending initial post-release appointments in the community. This involves practical and emotional support to facilitate a smooth transition from custody to the community.

About The Role

• Work intensively with patients for 12 weeks prior to release
• Design holistic resettlement plans to support the continuity of healthcare once our clients are released from prison
• Work closely with CGL teams, healthcare, prison partners and external support agencies to ensure effective coordination of release planning
• Providing advocacy for access to partnership services
• Contribute to risk management processes, including prison ACCT process as appropriate
• Work closely with Through the Gate provision, Healthcare, Prison partners and External Support Agencies to ensure effective coordination of Release Planning
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

About You

• Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What We Will Give To You

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a Friend Scheme